https://community.blueprism.com/t5/Product-Forum/Surface-Automation-Issue/m-p/55231#M9606 Hi, Is there any limitations of blueprism during automate the application using Surface Automation. At a time how many layers can spying in surface automation. In my case i need to automate application after fourth layer of Citrix. Three layers have no issue but after third layer blue prism is being hanged and everything would stop.   Kindly help me for this automaion. Thu, 01 Nov 2018 10:02:00 GMT Anonymous 2018-11-01T10:02:00Z https://community.blueprism.com/t5/Product-Forum/Surface-Automation-Issue/m-p/55231#M9606 Hi, Is there any limitations of blueprism during automate the application using Surface Automation. At a time how many layers can spying in surface automation. In my case i need to automate application after fourth layer of Citrix. Three layers have no issue but after third layer blue prism is being hanged and everything would stop.   Kindly help me for this automaion. Thu, 01 Nov 2018 10:02:00 GMT https://community.blueprism.com/t5/Product-Forum/Surface-Automation-Issue/m-p/55231#M9606 Anonymous 2018-11-01T10:02:00Z https://community.blueprism.com/t5/Product-Forum/Surface-Automation-Issue/m-p/55232#M9607 SA works on working on images, so as long as the image is the same from dev to production and you are able to automate it in Dev it should be fine. But 4 layers I presume would be awfully slow.  I would recommend trying to install BP on the actual system if that's possible rather than running through 4 layers of citrix.  Have you tried setting a timeout at the object level in application modeller. Mon, 12 Nov 2018 18:32:00 GMT https://community.blueprism.com/t5/Product-Forum/Surface-Automation-Issue/m-p/55232#M9607 ashish.easow 2018-11-12T18:32:00Z