https://community.blueprism.com/t5/University-Forum/What-are-the-recovery-time-objectives-for-hosted-RPA-solutions/m-p/83033#M1223 Hi Anki,<BR /><BR />I think you'll have to provide more context to the question. Ultimately, I'd say it depends on the customers use case and the specific process. If it's a high-impact process (ex. something that's directly linked to revenue recognition like invoice processing) I'd say the expected service levels would be very short meaning the expectation is that the hosted solution would be back online very quickly. However, for a process that's doing some menial batch processing, you probably don't need recovery to be super fast.<BR /><BR />Cheers,<BR />​<BR /><BR />------------------------------<BR />Eric Wilson<BR />Director, Partner Integrations for Digital Exchange<BR />Blue Prism<BR />------------------------------<BR /> Mon, 21 Jun 2021 15:59:00 GMT ewilson 2021-06-21T15:59:00Z https://community.blueprism.com/t5/University-Forum/What-are-the-recovery-time-objectives-for-hosted-RPA-solutions/m-p/83032#M1222 Hi,<BR />Can you please answer the following question, an early responses is helpful.<BR /> <OL> <LI>What are the recovery time objectives for hosted RPA solutions?</LI> </OL> <P>---------------------------------------</P> <P>Best Regards,</P> <P>Anki Reddy&nbsp;</P> <P><STRONG>Senior Director</STRONG>- HyperAutomation Practice</P> <P><STRONG>Email:</STRONG> <A href="mailto:Anki.Reddy@visionet.com" target="_blank" rel="noopener">Anki.Reddy@visionet.com</A></P> <P><STRONG>Mobile:</STRONG> +91-9618802266&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P> <P><STRONG>Web:&nbsp;</STRONG><A href="https://bfsi.visionet.com/" target="_blank" rel="noopener">https://bfsi.visionet.com</A></P> <P>&nbsp;</P><BR /><BR />------------------------------<BR />Anki Reddy<BR />------------------------------<BR /> Sat, 19 Jun 2021 09:51:00 GMT https://community.blueprism.com/t5/University-Forum/What-are-the-recovery-time-objectives-for-hosted-RPA-solutions/m-p/83032#M1222 AnkiReddy 2021-06-19T09:51:00Z https://community.blueprism.com/t5/University-Forum/What-are-the-recovery-time-objectives-for-hosted-RPA-solutions/m-p/83033#M1223 Hi Anki,<BR /><BR />I think you'll have to provide more context to the question. Ultimately, I'd say it depends on the customers use case and the specific process. If it's a high-impact process (ex. something that's directly linked to revenue recognition like invoice processing) I'd say the expected service levels would be very short meaning the expectation is that the hosted solution would be back online very quickly. However, for a process that's doing some menial batch processing, you probably don't need recovery to be super fast.<BR /><BR />Cheers,<BR />​<BR /><BR />------------------------------<BR />Eric Wilson<BR />Director, Partner Integrations for Digital Exchange<BR />Blue Prism<BR />------------------------------<BR /> Mon, 21 Jun 2021 15:59:00 GMT https://community.blueprism.com/t5/University-Forum/What-are-the-recovery-time-objectives-for-hosted-RPA-solutions/m-p/83033#M1223 ewilson 2021-06-21T15:59:00Z