topic RE: Observation for course's certificate in University Forum

Observation for course's certificate

Neel1 — Fri, 21 Apr 2023 16:11:00 GMT

hello - i am able to download certificate but i did not even start the course yet and not complete the survey as well.

Want to check with community member if they have observed it anytime like for particular courses or in general or it is user specific.

tagging few of active member to check on this. @Tejaskumar_Darji @Mukesh Kumar Harish M

@Vijay Alagarsamy - Any feedback from your side.

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Neeraj Kumar
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RE: Observation for course's certificate

Tejaskumar_Darji — Fri, 21 Apr 2023 16:35:00 GMT

Hello Neeraj,

Not seen this happening before. I enrolled in the same course to cross-check check and I did not get the direct certificate generated.

Not sure if it is user-specific or an overall glitch.

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If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Tejaskumar Darji
Sr. Consultant-Technical Lead
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RE: Observation for course's certificate

harish.mogulluri — Fri, 21 Apr 2023 17:12:00 GMT

Hi Neeraj,

I don't see this behavior as well, It is not generating the certificate with out completing the course.

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If I answered your query. Please mark it as the "Best Answer"

Harish M
Lead developer
America/New_York TX
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RE: Observation for course's certificate

Mukeshh_k — Fri, 21 Apr 2023 23:40:00 GMT

@Neeraj Kumar - Hi Neeraj, I enrolled for a course - it worked as expected and certificate was generated only after completion.

It's bizarre -seems accidental glitch from University portal atleast that's what I am hoping, shouldn't be user specific.

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Kindly up vote this as "Best Answer" if it adds value or resolves your query in anyway possible, happy to help.

Regards,

Mukesh Kumar - Senior Automation Developer

NHS, England, United Kingdom, GB
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RE: Observation for course's certificate

vijay.alagar — Mon, 24 Apr 2023 01:21:00 GMT

Hi Neeraj,
This should not be the case. Thanks for bringing this to our notice, I appreciate that.
I will check on this with our team and update you in a day or two.

Thank you.

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Vijay Alagar
Curriculum Developer - Education Services
SS&C Blue Prism
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RE: Observation for course's certificate

Anonymous — Mon, 24 Apr 2023 08:12:00 GMT

Hey Neeraj, hope you are well.

We have tested this internally and could not replicate this issue.

I am unsure why this happened on your account. Apologies for any inconvenience this may have caused.

Thank You
Beth

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Beth Pennington
Administrator
Blue Prism
Europe/London
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RE: Observation for course's certificate

Neel1 — Mon, 24 Apr 2023 11:05:00 GMT

seems like it is one off the issue for me. thanks guys for such a quick response.

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Neeraj Kumar
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