https://community.blueprism.com/t5/University-Forum/Items-with-duplicated-exception/m-p/84059#M1364 Hello, I'm having some trouble marking an item as an exception, it is always duplicated.&nbsp;<BR /><BR />As I show in the screenshots to a simple process, the Work Step throws the "Example" Exception that is caught by the Main Page of the process, calculates the detail to Mark the Exception Reason, but when I look at my Queue it is duplicated, even if in the Exception Detail is normal. I've realized it doesn't happen with BP Standart Exceptions, and it doesn't happen with any of my crewmates. Even though we use the same initial template.&nbsp;<BR /><BR />Anyone going through the same?<BR />Thank you for your attention.<BR /><BR />------------------------------<BR />Maria Barros <BR />Intern<BR />Brazil<BR />------------------------------<BR /> Thu, 15 Jul 2021 18:34:00 GMT mariabarros 2021-07-15T18:34:00Z https://community.blueprism.com/t5/University-Forum/Items-with-duplicated-exception/m-p/84059#M1364 Hello, I'm having some trouble marking an item as an exception, it is always duplicated.&nbsp;<BR /><BR />As I show in the screenshots to a simple process, the Work Step throws the "Example" Exception that is caught by the Main Page of the process, calculates the detail to Mark the Exception Reason, but when I look at my Queue it is duplicated, even if in the Exception Detail is normal. I've realized it doesn't happen with BP Standart Exceptions, and it doesn't happen with any of my crewmates. Even though we use the same initial template.&nbsp;<BR /><BR />Anyone going through the same?<BR />Thank you for your attention.<BR /><BR />------------------------------<BR />Maria Barros <BR />Intern<BR />Brazil<BR />------------------------------<BR /> Thu, 15 Jul 2021 18:34:00 GMT https://community.blueprism.com/t5/University-Forum/Items-with-duplicated-exception/m-p/84059#M1364 mariabarros 2021-07-15T18:34:00Z https://community.blueprism.com/t5/University-Forum/Items-with-duplicated-exception/m-p/84060#M1365 You can analyze by Template V2, even if you don't use it, I highly recommend using it<BR /><BR />------------------------------<BR />Emerson Ferreira<BR />Sr Business Analyst<BR />Avanade Brasil<BR />America/Recife<BR />+5581988869544<BR />If my answer helped you? Mark as useful!<BR />------------------------------<BR /> Thu, 15 Jul 2021 20:27:00 GMT https://community.blueprism.com/t5/University-Forum/Items-with-duplicated-exception/m-p/84060#M1365 EmersonF 2021-07-15T20:27:00Z https://community.blueprism.com/t5/University-Forum/Items-with-duplicated-exception/m-p/84061#M1366 Please verify value of maximum attempts for your queue at System -- Workflow -- Work Queues --&gt;<BR /><span class="lia-inline-image-display-wrapper" image-alt="32689.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/32787iE134810C168D6F76/image-size/large?v=v2&amp;px=999" role="button" title="32689.png" alt="32689.png" /></span><BR /><BR />------------------------------<BR />Manish Kumar<BR />------------------------------<BR /> Fri, 16 Jul 2021 02:04:00 GMT https://community.blueprism.com/t5/University-Forum/Items-with-duplicated-exception/m-p/84061#M1366 mkumar407 2021-07-16T02:04:00Z https://community.blueprism.com/t5/University-Forum/Items-with-duplicated-exception/m-p/84062#M1367 <a href="https://community.blueprism.com/t5/user/viewprofilepage/user-id/1854">@EmersonF</a> and <A class="user-content-mention" data-sign="@" data-contactkey="df671715-a3f4-41af-a0a0-8c00eea8fcc2" data-tag-text="@Manish Kumar" href="https://community.blueprism.com/network/profile?UserKey=df671715-a3f4-41af-a0a0-8c00eea8fcc2" data-itemmentionkey="0fcb82dc-bd33-495d-b973-1a6d24cc3aca">@Manish Kumar</A><BR />Thank you guys for the reply!<BR /><BR />But after a few more tries I found out it was because I put a space at the end of the exception, when I took it off, it stopped duplicating.<BR /><BR /><span class="lia-inline-image-display-wrapper" image-alt="32690.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/32790i2208515B1BB43268/image-size/large?v=v2&amp;px=999" role="button" title="32690.png" alt="32690.png" /></span><BR /><span class="lia-inline-image-display-wrapper" image-alt="32691.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/32791i024B26EAAF96C911/image-size/large?v=v2&amp;px=999" role="button" title="32691.png" alt="32691.png" /></span>​​​<BR /><BR />------------------------------<BR />Maria Barros <BR />Intern<BR />Brazil<BR />------------------------------<BR /> Fri, 16 Jul 2021 11:52:00 GMT https://community.blueprism.com/t5/University-Forum/Items-with-duplicated-exception/m-p/84062#M1367 mariabarros 2021-07-16T11:52:00Z https://community.blueprism.com/t5/University-Forum/Items-with-duplicated-exception/m-p/84063#M1368 I'm glad you managed to solve the case, and even happier to share the solution with the community <span class="lia-unicode-emoji" title=":grinning_face_with_smiling_eyes:">😄</span><BR /><BR />------------------------------<BR />Emerson Ferreira<BR />Sr Business Analyst<BR />Avanade Brasil<BR />America/Recife<BR />+5581988869544<BR />If my answer helped you? Mark as useful!<BR />------------------------------<BR /> Fri, 16 Jul 2021 13:36:00 GMT https://community.blueprism.com/t5/University-Forum/Items-with-duplicated-exception/m-p/84063#M1368 EmersonF 2021-07-16T13:36:00Z