https://community.blueprism.com/t5/University-Forum/BluePrism-Learning-Edition-desktop-app-won-t-accept-my-password/m-p/84094#M1370 Hi <A class="user-content-mention" data-sign="@" data-contactkey="0ef64eb2-37d4-45f4-961b-1ebef7d727fa" data-tag-text="@Jim Cotoner" href="https://community.blueprism.com/network/profile?UserKey=0ef64eb2-37d4-45f4-961b-1ebef7d727fa" data-itemmentionkey="33b9431d-75fe-41bc-bd32-d3cb8f5601a8">@Jim Cotoner</A> <BR /><BR />Here is a link on how to reset the password, <A href="https://portal.blueprism.com/customer-support/support-center#/path/Installation-Platform/Configuration/Roles-and-Permissions/1360589632/How-do-I-reset-my-Blue-Prism-admin-password.htm" target="_blank" rel="noopener">https://portal.blueprism.com/customer-support/support-center#/path/Installation-Platform/Configuration/Roles-and-Permissions/1360589632/How-do-I-reset-my-Blue-Prism-admin-password.htm</A><BR /><BR /><BR />Hope this helps you!<BR /><BR />See you in the Community, bye <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR />​<BR /><BR />------------------------------<BR />Pablo Sarabia<BR />Solution Manager &amp; Architect<BR />Altamira Assets Management<BR />Madrid<BR />------------------------------<BR /> Sat, 30 Jul 2022 06:53:00 GMT PabloSarabia 2022-07-30T06:53:00Z https://community.blueprism.com/t5/University-Forum/BluePrism-Learning-Edition-desktop-app-won-t-accept-my-password/m-p/84093#M1369 Hello,<BR /><BR />Looking to get advice on how to go about resetting my log in password for the BluePrism app? It keeps rejecting my attempt and I don't know why. I tried admin too but did not work. Would appreciate help. Thanks very much!<BR /><BR />------------------------------<BR />Jim Cotoner<BR />------------------------------<BR /><BR />Edit: I have unistalled, then re-installed the app. Same issue. I can't seem to find a way to reset my password anywhere. Thanks in advance for the help. Sat, 30 Jul 2022 05:26:00 GMT https://community.blueprism.com/t5/University-Forum/BluePrism-Learning-Edition-desktop-app-won-t-accept-my-password/m-p/84093#M1369 JimCotoner 2022-07-30T05:26:00Z https://community.blueprism.com/t5/University-Forum/BluePrism-Learning-Edition-desktop-app-won-t-accept-my-password/m-p/84094#M1370 Hi <A class="user-content-mention" data-sign="@" data-contactkey="0ef64eb2-37d4-45f4-961b-1ebef7d727fa" data-tag-text="@Jim Cotoner" href="https://community.blueprism.com/network/profile?UserKey=0ef64eb2-37d4-45f4-961b-1ebef7d727fa" data-itemmentionkey="33b9431d-75fe-41bc-bd32-d3cb8f5601a8">@Jim Cotoner</A> <BR /><BR />Here is a link on how to reset the password, <A href="https://portal.blueprism.com/customer-support/support-center#/path/Installation-Platform/Configuration/Roles-and-Permissions/1360589632/How-do-I-reset-my-Blue-Prism-admin-password.htm" target="_blank" rel="noopener">https://portal.blueprism.com/customer-support/support-center#/path/Installation-Platform/Configuration/Roles-and-Permissions/1360589632/How-do-I-reset-my-Blue-Prism-admin-password.htm</A><BR /><BR /><BR />Hope this helps you!<BR /><BR />See you in the Community, bye <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR />​<BR /><BR />------------------------------<BR />Pablo Sarabia<BR />Solution Manager &amp; Architect<BR />Altamira Assets Management<BR />Madrid<BR />------------------------------<BR /> Sat, 30 Jul 2022 06:53:00 GMT https://community.blueprism.com/t5/University-Forum/BluePrism-Learning-Edition-desktop-app-won-t-accept-my-password/m-p/84094#M1370 PabloSarabia 2022-07-30T06:53:00Z