topic Blue Prism Portal Not Working in University Forum

Blue Prism Portal Not Working

esaugos — Sat, 18 Dec 2021 11:00:00 GMT

I am getting error message as shown below while login Blue Prism portal and due to this i am not able to open Blue prism University.

------------------------------
Saurabh Goswami
RPA Developer
Ericsson India Global Pvt. Ltd.
Asia/Kolkata
------------------------------

RE: Blue Prism Portal Not Working

BronwynPerestre — Thu, 23 Dec 2021 21:31:00 GMT

Hi Saurabh,

Sorry to hear that you are experiencing issues logging into the portal. If the issue is with the portal web address, which is what it appears to be - you might not be able to use our contact form to log this issue. Please let us know if this is still an issue? If it is, please reach out to my colleague @bweschke

Best wishes,

Bronwyn

------------------------------
Bronwyn Lanning
Education Services Operations and Programs Manager
Blue Prism
------------------------------

RE: Blue Prism Portal Not Working

bweschke — Fri, 24 Dec 2021 14:58:00 GMT

Saurabh,

I have looked at your portal account and it is active and set up correctly as is your account in the LMS. If you are still having issues, please can you fill out our contact form so that we can further investigate this issue for you. Also it has been a few days since you reported this issue, can you please also just try again in case it was something that happened on that day specifically?

Thanks!

------------------------------
Brenda Weschke
Educations Services Operations Specialist
BluePrism
------------------------------

RE: Blue Prism Portal Not Working

esaugos — Fri, 24 Dec 2021 15:38:00 GMT

The issue got fixed the next day bit late and there was a sense of urgency at that time due to my scheduled AD01 certification on 20th Dec. So, its working fine now.

Thanks for support to both of you @Brenda Weschke and @Bronwyn Lanning.

------------------------------
Saurabh Goswami
RPA Developer
Ericsson India Global Pvt. Ltd.
Asia/Kolkata
------------------------------

RE: Blue Prism Portal Not Working

bweschke — Wed, 29 Dec 2021 10:19:00 GMT

HI Saurabh,

We are glad to hear that the issue was eventually resolved. If you have any further issue, we recommend that you contact us using our contact form as it is the quickest way for us to assist you.

------------------------------
Brenda Weschke
Educations Services Operations Specialist
BluePrism
------------------------------