topic Password expired in University Forum

Password expired

FedericoMauri — Wed, 30 Dec 2020 14:53:00 GMT

Hello, everyone!

My BP password expired two weeks ago. A message on screen says me to change it after my login.

But I cannot enter into the tool, neither using previous password or BP University one.

Is there some link about for resetting BP password?

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Federico Mauri
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RE: Password expired

ewilson — Fri, 01 Jan 2021 15:45:00 GMT

@FedericoMauri,

Have you tried resetting your password from the Blue Prism Portal?

https://portal.blueprism.com

Just below where you enter your name and password is an "Forgot Password" option.

Cheers,

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Eric Wilson
Director, Partner Integrations for Digital Exchange
Blue Prism
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RE: Password expired

FedericoMauri — Mon, 04 Jan 2021 10:09:00 GMT

Yes, I already did it. But with new password I can login into BP Webpage, not into the tool itself.

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Federico Mauri
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