topic RE: Unable to Spy elements in google Chrome using Blue Prism in University Forum

Unable to Spy elements in google Chrome using Blue Prism

Mani — Thu, 07 Jul 2022 11:20:00 GMT

Unable to Spy elements in google Chrome using Blue Prism

Note:- Using version v7.0

I can't spy a "Login" button element in UIA mode. Please advise.

Thanks in advance.

Regards,
Manikanta.

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Mani K
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RE: Unable to Spy elements in google Chrome using Blue Prism

KodiSrihari — Thu, 07 Jul 2022 11:35:00 GMT

Hi ,

Have not you tried using HTML mode and can you elaborate the issue with UIA Mode.

Thanks,
Srihari

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Srihari
RPA Developer
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RE: Unable to Spy elements in google Chrome using Blue Prism

Mani — Thu, 07 Jul 2022 12:01:00 GMT

Hi Srihari Kodi,

There is no HTML mode available while using browser as Chrome, but we can see "Browser mode".

I tried to launch & login to a site for an automation.
I tried to spy the Login Button element using UIA mode, It isn't popping the spying area as it should.

Is there any solution for this issue.

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Mani K
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RE: Unable to Spy elements in google Chrome using Blue Prism

KodiSrihari — Thu, 07 Jul 2022 12:16:00 GMT

Have you set the Display > Scale and Layout to 100 % Recommended in your PC Settings.

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Srihari
RPA Developer
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RE: Unable to Spy elements in google Chrome using Blue Prism

Tejaskumar_Darji — Thu, 07 Jul 2022 13:25:00 GMT

There might be multiple things that need to be checked here.

One of them is to check your browser version, extension version, and BP version - https://bpdocs.blueprism.com/browser-compatibility.htm

Here is the chrome guide for the same.

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If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Tejaskumar Darji
Sr. Consultant-Technical Lead
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RE: Unable to Spy elements in google Chrome using Blue Prism

ewilson — Thu, 07 Jul 2022 14:10:00 GMT

@Mani,

FWIW - I've run into cases were the browser extension gets confused, especially if you kill the Chrome instance instead of closing it gracefully. In those cases, the only way I was able to reset things and get the connection between the extension and Blue Prism working again was to uninstall and reinstall the extension. You might try that if you haven't already.

To be clear, the Chrome extension does support HTML/browser mode.

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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