topic RE: Not able to access Trainings (LMS) under University in University Forum

Not able to access Trainings (LMS) under University

Anonymous — Thu, 28 May 2020 06:42:00 GMT

Hi,

Until few days back I was able to access Foundation and Developer trainnings under University tab. Now when I click on training it takes me to "My Account" page. How can I access Foundation and Developers trainings ?

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Nikhil Bhalodkar
Tech Arch
Accenture
Asia/Kolkata
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RE: Not able to access Trainings (LMS) under University

Lakshmi_Sravani — Thu, 28 May 2020 06:46:00 GMT

I am facing the same issue. I was able to access these courses till yesterday. But today it is redirecting to "My Account page".

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Lakshmi Sravani Basam
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RE: Not able to access Trainings (LMS) under University

TrushantThakare — Thu, 28 May 2020 06:48:00 GMT

I am facing the same issue.

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Trushant Thakare
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RE: Not able to access Trainings (LMS) under University

Carl__Carter — Thu, 28 May 2020 07:26:00 GMT

Can I just check that you are all attempting to access the Blue Prism University through the menu's on the Blue Prism Portal, and not a bookmark you may have saved previously?

If you are using bookmarks, you will be redirected to your account page. You should always access through the portal menu as urls may change.

Please confirm back either way so we can investigate.

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Carl Carter
Developer Program Manager
Blue Prism
Europe/London
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RE: Not able to access Trainings (LMS) under University

Lakshmi_Sravani — Thu, 28 May 2020 07:37:00 GMT

Yes, I tried accessing the University from the menu. Its the same way as I do everyday.

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Lakshmi Sravani Basam
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RE: Not able to access Trainings (LMS) under University

PraphullKarule — Thu, 28 May 2020 07:52:00 GMT

Even I am facing this issue

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Praphull Karule
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RE: Not able to access Trainings (LMS) under University

wayneneary — Thu, 28 May 2020 08:27:00 GMT

Same issue here this morning.
Went to continue my training and I just keep being forced back to my profile page.
It was fine yesterday.

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Wayne Neary
Control Room Lead Operator
Bank of Ireland
Europe/Dublin
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RE: Not able to access Trainings (LMS) under University

wayneneary — Thu, 28 May 2020 08:43:00 GMT

Seems to be back up!

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Wayne Neary
Control Room Lead Operator
Bank of Ireland
Europe/Dublin
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RE: Not able to access Trainings (LMS) under University

Carl__Carter — Thu, 28 May 2020 09:13:00 GMT

We will provide an update once we have resolved the issue.

It is currently being worked on.

Thanks for your patience.

------------------------------
Carl Carter
Developer Program Manager
Blue Prism
Europe/London
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RE: Not able to access Trainings (LMS) under University

NehaDhawan — Thu, 28 May 2020 09:17:00 GMT

Hello everyone !

I too was not able to access the Course since last night (IST)
Able to access NOW.

Hope you guys are able to access as well.

Regards,
Neha

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Neha Dhawan
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RE: Not able to access Trainings (LMS) under University

Carl__Carter — Thu, 28 May 2020 09:22:00 GMT

Hi All,

We've had confirmation from our IT team and partners that the issue has now been resolved.

Thanks for you input, and apologies for this short outage.

Regards,

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Carl Carter
Developer Program Manager
Blue Prism
Europe/London
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RE: Not able to access Trainings (LMS) under University

Anonymous — Thu, 28 May 2020 09:22:00 GMT

Original Message:
Sent: 05-28-2020 10:17
From: Neha Dhawan
Subject: Not able to access Trainings (LMS) under University

Hello everyone !

I too was not able to access the Course since last night (IST)
Able to access NOW.

Hope you guys are able to access as well.

Regards,
Neha

------------------------------
Neha Dhawan
------------------------------

Original Message:
Sent: 05-28-2020 10:12
From: Carl Carter
Subject: Not able to access Trainings (LMS) under University

We will provide an update once we have resolved the issue.

It is currently being worked on.

Thanks for your patience.

------------------------------
Carl Carter
Developer Program Manager
Blue Prism
Europe/London

Original Message:
Sent: 05-28-2020 09:43
From: Wayne Neary
Subject: Not able to access Trainings (LMS) under University

Seems to be back up!

------------------------------
Wayne Neary
Control Room Lead Operator
Bank of Ireland
Europe/Dublin

Original Message:
Sent: 05-28-2020 09:27
From: Wayne Neary
Subject: Not able to access Trainings (LMS) under University

Same issue here this morning.
Went to continue my training and I just keep being forced back to my profile page.
It was fine yesterday.

------------------------------
Wayne Neary
Control Room Lead Operator
Bank of Ireland
Europe/Dublin

Original Message:
Sent: 05-28-2020 07:41
From: Nikhil Bhalodkar
Subject: Not able to access Trainings (LMS) under University

Hi,

Until few days back I was able to access Foundation and Developer trainnings under University tab. Now when I click on training it takes me to "My Account" page. How can I access Foundation and Developers trainings ?

------------------------------
Nikhil Bhalodkar
Tech Arch
Accenture
Asia/Kolkata
------------------------------

RE: Not able to access Trainings (LMS) under University

wayneneary — Thu, 28 May 2020 09:23:00 GMT

Thanks for the speedy turnaround 😄

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Wayne Neary
Control Room Lead Operator
Bank of Ireland
Europe/Dublin
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