topic RE: Urgent Blue Prism University update- RESOLVED in University Forum

Urgent Blue Prism University update- RESOLVED

bweschke — Wed, 10 Jan 2024 17:38:00 GMT

The issue with accessing our courses has now been resolved. We apologize for any inconvenience and appreciate your patience while this was being resolved.

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Brenda Weschke
Educations Services Operations Specialist
BluePrism
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RE: Urgent Blue Prism University update- RESOLVED

Neel1 — Tue, 16 Jan 2024 13:09:00 GMT

Brenda Weschke - Thanks for update. I noticed that from past 2-3 days Course completion mail are not coming properly. I get only one mail whereas i completed around 6-7 courses .

is it worth checking from your side as well?

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Neeraj Kumar
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RE: Urgent Blue Prism University update- RESOLVED

bweschke — Wed, 17 Jan 2024 14:56:00 GMT

HI Neeraj,

Thanks for flagging this to me about your experience with course completion emails. Can you please let me know what courses you received an email for and what courses you did not receive an email but where expecting one so I can take a look? Where you enrolling into these courses or was there some other action that you expected to trigger an email to be sent out?

I can then investigate to see if there are any issues.

Thanks!

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Brenda Weschke
Educations Services Operations Specialist
BluePrism
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RE: Urgent Blue Prism University update- RESOLVED

Neel1 — Thu, 18 Jan 2024 13:26:00 GMT

Brenda Weschke - i replied you privately with the details.

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Neeraj Kumar
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RE: Urgent Blue Prism University update- RESOLVED

Michael_S — Thu, 18 Jan 2024 14:18:00 GMT

Thanks for the help @Neeraj Kumar

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💙 Michael
(I'm part of the SS&C Blue Prism Community Team)
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