topic RE: Problem in installing the software in University Forum

Problem in installing the software

RoshanKumar — Sat, 24 Sep 2022 13:29:00 GMT

hey, i am getting error of sql server database problem while installing the blueprsim software on my machine

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Roshan Kumar
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RE: Problem in installing the software

krishna.kodimurali9 — Sun, 25 Sep 2022 09:13:00 GMT

Hello Roshan,

What is the error you are getting?

If you are trying to install BP learning edition then there is no need to install sql .

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MuraliKrishna
Senior Consultant - Wonderbotz
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RE: Problem in installing the software

ManpreetKaur1 — Sun, 25 Sep 2022 21:53:00 GMT

Hi @Roshan Kumar,

Please share the error message you are facing. Do you have the screenshot for the same?

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Manpreet Kaur
Manager
Deloitte
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RE: Problem in installing the software

RoshanKumar — Mon, 26 Sep 2022 19:09:00 GMT

yes i was installing bp learning edition but also its showing error.
An error occurred whilst configuring Blue Prism localdb.

Error:
An error occurred whilst configuring Blue Prism localdb.

BluePrism.DatabaseInstaller.DatabaseInstallerException: Unable to determine whether database exists - A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 50 - Local Database Runtime error occurred. Error occurred during LocalDB instance startup: SQL Server process failed to start.
)
at BluePrism.DatabaseInstaller.Installer.CheckDatabaseExists()
at BluePrism.AutomateAppCore.LocalDatabaseInstaller.get_DatabaseExists()
at BluePrism.AutomateAppCore.LocalDatabaseInstaller.get_UpgradeOnly()
at AutomateUI.BPApplication.Start(String[] args)

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Roshan Kumar
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RE: Problem in installing the software

RoshanKumar — Mon, 26 Sep 2022 19:14:00 GMT

RE: Problem in installing the software

ManpreetKaur1 — Tue, 27 Sep 2022 07:33:00 GMT

Hi @Roshan Kumar,

The blue prism is trying to make connection with SQL server but it is not able to identify the same. Can you please try installing SQL Server which should resolve the issue

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Manpreet Kaur
Manager
Deloitte
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RE: Problem in installing the software

Satish1414 — Tue, 27 Sep 2022 08:15:00 GMT

Hi Roshan ,

As per the error logs it seems the Database instance you are trying to enable was not accessible from your current environment . Can you check the DB server is accessible from you current environment(where you are trying to install Blue Prism) and try again .

Hope this helps .

Best,
Satish Gunturi

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Satish Gunturi
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RE: Problem in installing the software

RoshanKumar — Tue, 27 Sep 2022 17:49:00 GMT

i am not able to identify what mistake I am making in installing the SQL server as its also creates problems in installing SQL server

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Roshan Kumar
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RE: Problem in installing the software

ManpreetKaur1 — Tue, 27 Sep 2022 19:49:00 GMT

Hi @Roshan Kumar,

Please download the SSMS from the below link:

https://learn.microsoft.com/en-us/sql/ssms/download-sql-server-management-studio-ssms?view=sql-server-ver16

I just downloaded and was able to complete the installation of SSMS. Please refer the below screenshot for the download

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Manpreet Kaur
Manager
Deloitte
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RE: Problem in installing the software

RoshanKumar — Wed, 28 Sep 2022 03:47:00 GMT

Unable to determine whether database exists - A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 50 - Local Database Runtime error occurred. Error occurred during LocalDB instance startup: SQL Server process failed to start.
)

Have done the installation of ssms but again the same problem exixts.

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Roshan Kumar
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RE: Problem in installing the software

KatarinaSyncako — Tue, 03 Jan 2023 18:34:00 GMT

Hi Roshan! have you managed to work? Unfortunately I got the same issue 😞

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Katarina Syncakova
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RE: Problem in installing the software

RoshanKumar — Wed, 04 Jan 2023 11:14:00 GMT

No, they haven't helped

On Wed, 4 Jan 2023, 00:26 Katarina Syncakova via Blue Prism Community, <Mail@blueprism.email> wrote:

Hi Roshan! have you managed to work? Unfortunately I got the same issue 😞 ------------------------------ Katarina Syncakova --------------------... -posted to the "Blue Prism University" community

Blue Prism University

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Re: Problem in installing the software

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Jan 3, 2023 6:34 PM

Katarina Syncakova

Hi Roshan! have you managed to work? Unfortunately I got the same issue 😞

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Katarina Syncakova
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RE: Problem in installing the software

KatarinaSyncako — Wed, 04 Jan 2023 12:49:00 GMT

https://bpdocs.blueprism.com/en-us/Guides/trial-learning/tr-uninstall.htm?_ga=2.177976037.1371739960.1672737450-863086627.1672737447&_gl=1*166cv2k*_ga*ODYzMDg2NjI3LjE2NzI3Mzc0NDc.*_ga_MFBQ2KFZ1L*MTY3MjgzNjQzNy4xMC4xLjE2NzI4MzY1MTkuNTMuMC4w have you try this?

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Katarina Syncakova
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