topic Re: Centrix Data Solutions "could not be started" in University Forum

Centrix Data Solutions "could not be started"

RyanSheffield — Tue, 29 Jun 2021 19:43:45 GMT

Hello,
I am trying to proceed through the Blue Prism Foundations Training, but I am stuck trying to use the Application Modeler with the CentrixDataSolutions.exe file. When I add the executable and try to "Launch," I'm getting an error from Windows that "This application could not be started." Has anyone experienced this before? Do I need to remove the files and re-download the Setup .zip file?

Any pointers would be helpful and greatly appreciated.

Re: Centrix Data Solutions "could not be started"

HarpreetKaur — Wed, 30 Jun 2021 02:33:46 GMT

Hello Ryan,

Are you able to launch the application manually? It might just have something to do with your org permissions.. Try running it as Admin and let me know how you go.

Regards
Harpreet

Re: Centrix Data Solutions "could not be started"

RyanSheffield — Wed, 30 Jun 2021 19:39:16 GMT

Hello Harpreet,

Unfortunately, I get the same error when I try running the .exe from C:\BluePrism\Training\Applications\Windows (by double-clicking). It does look like using "Run as administrator" works for me, though. Does this mean I should run Blue Prism as administrator to be able to 'Launch' the application inside the Object's Application Modeler?

Thank you,
Ryan

Re: Centrix Data Solutions "could not be started"

HarpreetKaur — Thu, 01 Jul 2021 00:53:18 GMT

Hello Ryan,
You can achieve that by changing the properties > compatibility of the target application on the resources to 'Run this program as an administrator'.

Regards
Harpreet