topic Re: Import Release Issues into Live - "Violation of PRIMARY KEY constraint" Error Message in University Forum

Import Release Issues into Live - "Violation of PRIMARY KEY constraint" Error Message

jack.lavington — Wed, 01 Sep 2021 14:54:35 GMT

Hi

I am trying to import a process into live in BP V6.10.x and i am getting the below error message pop up whilst trying to import the release into live (saving to database) -

Has anyone experienced this message before & could point me in the right direction to fix it?

Would be much appreciated!

Many thanks

Re: Import Release Issues into Live - "Violation of PRIMARY KEY constraint" Error Message

John__Carter — Wed, 01 Sep 2021 17:33:41 GMT

The best option is to raise a support ticket Jack. At a guess I would say there is some sort of name/ID conflict between the content of the release and what already exists in the database.

Re: Import Release Issues into Live - "Violation of PRIMARY KEY constraint" Error Message

EVIPUTI — Tue, 07 Sep 2021 05:15:57 GMT

Can you try restarting the blue prism service and then import the release again ?