topic Re: 🧭 Lost in the docs? Not anymore. in University Forum

We're currently upgrading our documentation website

bweschke — Tue, 13 Jan 2026 08:26:14 GMT

Hello everyone,

Our documentation website is currently undergoing an upgrade. All content is still available, however most hyperlinks have changed. This means that:

Any old bookmarks you have stored may not function
Some hyperlinks across the Blue Prism Portal are not working

We are in the process of implementing redirects to fix these issues. Until then, we recommend that you head to the documentation homepage at https://documentation.blueprism.com/ to search for the content you need.

If you cannot find something you're looking for, please let us know here and we'll point you in the right direction.

Apologies for the inconvenience, and than you for your patience.

Re: 🧭 Lost in the docs? Not anymore.

Neel1 — Wed, 07 Jan 2026 09:13:11 GMT

Hello @bweschke - Lately from last week - i am noticing that doc URL has changed again from docs.blueprism.com to documentation.blueprism.com.

Do you have more details to share with us. Also, as of now, both links are working.

Re: 🧭 Lost in the docs? Not anymore.

bweschke — Thu, 08 Jan 2026 09:02:05 GMT

Hi @Neel1,

There was an update to the documentation portal, here is the new link -https://documentation.blueprism.com

They were working on redirecting some of the links but that should be completed now.

What if I have issues accessing the documentation or have feedback about the site or the content?
We’d love to hear from you. Please email us at: bpm-technicalauthors@sscinc.com

Re: 🧭 Lost in the docs? Not anymore.

Neel1 — Mon, 12 Jan 2026 12:25:06 GMT

Thanks @bweschke . All the previous docs.blueprism saved link are giving me DNS error now.

Do you know when the redirection will happen.

Re: 🧭 Lost in the docs? Not anymore.

TimW — Mon, 12 Jan 2026 13:07:55 GMT

Hello @Neel1

Thanks for your question. The redirects are being implemented at 4pm GMT. In the meantime, if you follow a link that is broken, you can easily find the page on the new portal. This Knowledge Base article explains how: Re: 🧭 Lost in the docs? Not anymore. - SS&C Blue Prism Community

Re: 🧭 Lost in the docs? Not anymore.

TimW — Mon, 12 Jan 2026 13:10:02 GMT

That's not the right link! This is: Where can I find SS&C Blue Prism documentation?

Re: 🧭 Lost in the docs? Not anymore.

jordan.harvey.norfolkcc — Mon, 12 Jan 2026 13:48:33 GMT

Just some feedback, I had some documenation that support sent out a while ago I needed to reference today for an internal discussion. I do think Blue Prism should have informed its users that its documentation site was changing because if it wasn't for this post, I would have been going in circles or had to log a support ticket to find it.

Re: 🧭 Lost in the docs? Not anymore.

bweschke — Mon, 12 Jan 2026 14:02:01 GMT

@jordan.harvey.norfolkcc thanks for this feedback, we really appreciate it! Other than here in community, are there any other areas such as LinkedIn that you frequent that we could post to so there is more visibility to documentation and university content and updates?

Thanks!

Re: 🧭 Lost in the docs? Not anymore.

TimW — Mon, 12 Jan 2026 14:04:53 GMT

Hi @jordan.harvey.norfolkcc

Thank you for your feedback and apologies for any inconvenience this caused you. We did plan to have the redirects in place which would have been the ideal solution, but this wasn't possible before the old portal was taken down this morning.

Last week, we did put a banner on the Blue Prism Portal and a notice and article on the Knowledge Base to point people to the new documentation site.

Again, apologies for any inconvenience.

Thanks,

Tim

Re: 🧭 Lost in the docs? Not anymore.

jordan.harvey.norfolkcc — Mon, 12 Jan 2026 14:08:45 GMT

@bweschke to be honest I vary rarely touch LinkedIn etc. I have now seen that there is a notification in the KB of the support portal (although rather hidden), so I think it would be also appropriate to send the notification content to customers advising of the change.

Hopefully this is just one off 🙂

Re: 🧭 Lost in the docs? Not anymore.

Neel1 — Mon, 12 Jan 2026 14:33:46 GMT

hello @TimW - i have this link - https://docs.blueprism.com/en-US/bundle/blue-prism-hub-platform-5-1-1/page/release-notes/rn-hub-5-1-1.htm

i followed steps given in your article and now i have this link
https://documentation.blueprism.com/hub-interact/5-1-1/en-us/release-notes/rn-hub-5-1-1.htm

i clicked on PDF icon to share with someone and then in PDF links are again broken. see below

4-5 Hyperlinks are broken they are not opening.

Re: 🧭 Lost in the docs? Not anymore.

TimW — Mon, 12 Jan 2026 14:45:47 GMT

Hi @Neel1,

Unfortunately, you'd need to do the same with those links. These are all the links from that page resolved:

All should be sorted out when the redirects are implemented soon!

Again, I appreciate your patience.

Thanks,

Tim

Re: We're currently upgrading our documentation website

Michael_S — Tue, 13 Jan 2026 08:24:23 GMT

@Neel1 @jordan.harvey.norfolkcc thanks for your patience, honesty and feedback here - it's really appreciated.

The documentation site is currently undergoing an upgrade. As part of that upgrade, we had planned for redirects to be in place to ensure that old hyperlinks would click through to the new domain. However, as you can tell, this hasn't happened in time for launch.

The redirects are currently being implemented so there should be no need to update your bookmarks but, in the meantime, it's best to start your search at https://documentation.blueprism.com/ to ensure you get to the right content.

I've updated the OP of this post to reflect this information and we've placed a banner at the top of the community to signpost folks to the right place.

Again, I know this is frustrating - especially as I know many of you are carrying out upgrades right now. I'll continue to up this post with news and advice as we progress towards a fix. Thank you for your patience.

Re: We're currently upgrading our documentation website

jordan.harvey.norfolkcc — Tue, 13 Jan 2026 12:33:13 GMT

Thanks all for the fast action 😊

Re: We're currently upgrading our documentation website

Michael_S — Tue, 13 Jan 2026 16:41:21 GMT

Hi everyone, redirects are now in place and you should be able to use your bookmarks again!

If you find any broken links, you can report them here and we'll get them fixed.

Thanks again for your patience, friends.

Michael

Re: We're currently upgrading our documentation website

Neel1 — Wed, 14 Jan 2026 08:49:45 GMT

hey @Michael_S - Sharing few of the broken links with error snip which i have bookmarked.

https://docs.blueprism.com/en-US/bundle/chorus-pdf/page/guides.htm#UXB

https://docs.blueprism.com/?_gl=1*rbbfj5*_gcl_au*MTQzNDA2OTUyOC4xNzE4Nzc3NzY3*_ga*NjA5NTMyMDAwLjE3MTgwODUyMzM.*_ga_MFBQ2KFZ1L*MTcyMDA3MzM2OC4xNjcuMS4xNzIwMDc1NDI1LjcuMC4w

https://documentation.blueprism.com/hub-interact/5-1-1/en-us/release-notes/rn-hub-5-1-1.htm?_gl=1*fn523o*_gcl_au*MjgxNDA5NDMxLjE3NjM2MjY4NjM.*_ga*MjY0MTI4NzUzLjE3NjM2MjY4NjY.*_ga_MFBQ2KFZ1L*czE3NjgzODAxMTgkbzEzOCRnMSR0MTc2ODM4MDQxOSRqNjAkbDAkaDA.

in this link - all links highlighted below are broken.

Re: We're currently upgrading our documentation website

Michael_S — Wed, 14 Jan 2026 09:06:16 GMT

Thanks @Neel1!

@TimW can we take a look at these?

Re: We're currently upgrading our documentation website

TimW — Wed, 14 Jan 2026 11:18:11 GMT

Hi @Neel1

I will add the links you have mentioned to the list of those to be fixed. For the Chorus PDF link however, we no longer host those guides on our BP Documentation Portal. Chorus documentation is available to Chorus Customers on the Chorus Customer Portal - Chorus Customer Center.
Thanks,

Tim

Re: We're currently upgrading our documentation website

TimW — Thu, 15 Jan 2026 09:33:51 GMT

Hello,

The redirects identified in this discussion should all now be fixed. Thank you for your patience whilst we completed the work.

@Neel1 The only one that will not work is the link to Chorus documentation, as it is no longer hosted on our documentation portal. It can be found on the Chorus Customer Portal - Chorus Customer Center. You do need to be a Chorus customer with an account to be able to view the content.

Thanks,

Tim

404 Not Found for documentation about Scheduler and Schedules

mforgach — Thu, 15 Jan 2026 13:48:30 GMT

Dear Community,
I would like to get a simple PDF about Scheduler and Schedules, but when I click on the available links it shows me 404 error. Schedules, Scheduler, Troubleshooting

Please advise!
Best,
Milán