topic i can't login to the university-portal. in University Forum

i can't login to the university-portal.

darshan_gowda28 — Thu, 12 Mar 2026 15:44:30 GMT

Hi,
Am facing login issue. unable to login to university portal gettign below error. Kindly assist

User save failed: {"email":["Email \"EMAIL REDACTED\" has already been taken."]}

Thanks

Tejaskumar_Darji — Fri, 03 Apr 2026 05:54:12 GMT

@Amy_T @NatalieFunke could you please look into this and make a permanent fix for this, there are multiple users reporting this issue now.

I hope a permanent fix is applied soon.

NatalieFunke — Tue, 07 Apr 2026 10:14:00 GMT

I have had a look at your account and cannot see any issues. Please could you confirm you are still experiencing the same problem?

Thank you, Natalie

NatalieFunke — Tue, 07 Apr 2026 10:16:32 GMT

These issues are usually user specific and need to be dealt with on a case by case scenario.

Users who experience this or similar login issues, can either contact us here or via our Contact Us form.

Thank you, Natalie