topic Re: Issue launching training course. in University Forum

Issue launching training course.

tommar — Wed, 27 May 2026 07:44:51 GMT

Hello, I am trying to do training on Blue prism University to get professional developer certification, but after clicking on any course, and then clicking customer sign in I get a generic error that something went wrong error (screenshot below).

I have tried clearing my cache+cookies, and a different browser but it still gets me the same result. Don't know if this will help, but checking the console in developer mode just to see what the error is there has it report as "Intercom not booted or setup incomplete."

Any help would be appreciated.

Re: Issue launching training course.

NatalieFunke — Wed, 27 May 2026 09:53:13 GMT

Hi @tommar

I have made an update to your account. Please could you try again and let me know if you encounter any further issues?

Thank you,

Natalie

Re: Issue launching training course.

tommar — Wed, 27 May 2026 09:57:34 GMT

Thank you, whatever you done that's fixed it 👍