https://community.blueprism.com/t5/University-Forum/Log-In-Centrix-Data-Solutions/m-p/79149#M615 why is it not recommended to use retry logic in logging in?<BR /><BR /> <DIV class="media" style="overflow: hidden; zoom: 1;"><span class="lia-inline-image-display-wrapper" image-alt="32129.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/32237i1FE90EFBAB5967A8/image-size/large?v=v2&amp;px=999" role="button" title="32129.png" alt="32129.png" /></span></DIV> <BR /> <DIV style="position: absolute; display: none; z-index: 16777271;"></DIV><BR /><BR />------------------------------<BR />Sam Lima<BR />------------------------------<BR /> Sun, 24 Apr 2022 07:35:00 GMT SamLima 2022-04-24T07:35:00Z https://community.blueprism.com/t5/University-Forum/Log-In-Centrix-Data-Solutions/m-p/79149#M615 why is it not recommended to use retry logic in logging in?<BR /><BR /> <DIV class="media" style="overflow: hidden; zoom: 1;"><span class="lia-inline-image-display-wrapper" image-alt="32129.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/32237i1FE90EFBAB5967A8/image-size/large?v=v2&amp;px=999" role="button" title="32129.png" alt="32129.png" /></span></DIV> <BR /> <DIV style="position: absolute; display: none; z-index: 16777271;"></DIV><BR /><BR />------------------------------<BR />Sam Lima<BR />------------------------------<BR /> Sun, 24 Apr 2022 07:35:00 GMT https://community.blueprism.com/t5/University-Forum/Log-In-Centrix-Data-Solutions/m-p/79149#M615 SamLima 2022-04-24T07:35:00Z https://community.blueprism.com/t5/University-Forum/Log-In-Centrix-Data-Solutions/m-p/79150#M616 Hi <a href="https://community.blueprism.com/t5/user/viewprofilepage/user-id/53497">@SamLima</a>,<BR /><BR />You should not use retry logic during a log in attempt because many applications have a strong security protocol in the back end where if you provide multiple invalid credentials then the application can lock that particular user account.<BR /><BR />Even when you manually might have tried to do so in applications such as SAP, many times these errors are identified as potential security risks and the rules behind that application will lock that particular user account until any service request might be raised to unlock the same which might require approvals as well.<BR /><BR />Also, if you are unable to login due to an expired or invalid password/credential it practically won't make any sense to retry it as no matter how many times you provide the same password again and again. Such exceptions should instead be treated as Business Exception and the business side of your process should be notified about the same on a high priority basis during the first try itself instead of reattempting the logic and accidentally locking out your bot account on that application.​<BR /><BR />------------------------------<BR />----------------------------------<BR />Hope it helps you out and if my solution resolves your query, then please mark it as the 'Best Answer' so that the others members in the community having similar problem statement can track the answer easily in future<BR /><BR />Regards,<BR />Devneet Mohanty<BR />Intelligent Process Automation Consultant | Sr. Consultant - Automation Developer,<BR />Wonderbotz India Pvt. Ltd.<BR />Blue Prism Community MVP | Blue Prism 7x Certified Professional<BR />Website: <A href="https://devneet.github.io/" target="test_blank">https://devneet.github.io/</A><BR />Email: devneetmohanty07@gmail.com<BR /><BR />----------------------------------<BR />------------------------------<BR /> Sun, 24 Apr 2022 16:30:00 GMT https://community.blueprism.com/t5/University-Forum/Log-In-Centrix-Data-Solutions/m-p/79150#M616 devneetmohanty07 2022-04-24T16:30:00Z