https://community.blueprism.com/t5/University-Forum/I-can-t-create-an-account-on-pearson-vue/m-p/44803#M66 <P><SPAN>Hi Team,</SPAN></P> <P><SPAN>I got a problem when I tried to create an account of Person VUE for AD01. The reject reason was </SPAN>"<SPAN>Are your details correct? We couldn't find a match in our system. Make changes and try again.".&nbsp; </SPAN></P> <P><SPAN>But I have checked the portal ID - PulseCai, first name, and last name on Blue Prism Account.&nbsp; Also, I tried to contact the Person VUE hotline. They said can`t locate my portal ID</SPAN></P> <DIV class="media" style="overflow: hidden; zoom: 1;"><span class="lia-inline-image-display-wrapper" image-alt="34117.jpg"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/34188i72359449A4DC8E7A/image-size/large?v=v2&amp;px=999" role="button" title="34117.jpg" alt="34117.jpg" /></span></DIV><BR /><BR />------------------------------<BR />Jia Hui Cai<BR />------------------------------<BR /> Tue, 25 Aug 2020 03:56:00 GMT Jia_HuiCai 2020-08-25T03:56:00Z https://community.blueprism.com/t5/University-Forum/I-can-t-create-an-account-on-pearson-vue/m-p/44803#M66 <P><SPAN>Hi Team,</SPAN></P> <P><SPAN>I got a problem when I tried to create an account of Person VUE for AD01. The reject reason was </SPAN>"<SPAN>Are your details correct? We couldn't find a match in our system. Make changes and try again.".&nbsp; </SPAN></P> <P><SPAN>But I have checked the portal ID - PulseCai, first name, and last name on Blue Prism Account.&nbsp; Also, I tried to contact the Person VUE hotline. They said can`t locate my portal ID</SPAN></P> <DIV class="media" style="overflow: hidden; zoom: 1;"><span class="lia-inline-image-display-wrapper" image-alt="34117.jpg"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/34188i72359449A4DC8E7A/image-size/large?v=v2&amp;px=999" role="button" title="34117.jpg" alt="34117.jpg" /></span></DIV><BR /><BR />------------------------------<BR />Jia Hui Cai<BR />------------------------------<BR /> Tue, 25 Aug 2020 03:56:00 GMT https://community.blueprism.com/t5/University-Forum/I-can-t-create-an-account-on-pearson-vue/m-p/44803#M66 Jia_HuiCai 2020-08-25T03:56:00Z https://community.blueprism.com/t5/University-Forum/I-can-t-create-an-account-on-pearson-vue/m-p/44804#M67 Hello Jia Hui, thank You for reaching out!<BR /><BR />Could I please ask you to reach out by <A href="https://university.blueprism.com/contact" target="_blank" rel="noopener">raising a ticket</A> with this information and we will be happy to assist you from there.<BR /><BR />Thank You<BR />Beth<BR /><BR />------------------------------<BR />Beth Pennington<BR />Administrator<BR />Blue Prism<BR />Europe/London<BR />------------------------------<BR /> Tue, 25 Aug 2020 14:32:00 GMT https://community.blueprism.com/t5/University-Forum/I-can-t-create-an-account-on-pearson-vue/m-p/44804#M67 Anonymous 2020-08-25T14:32:00Z