https://community.blueprism.com/t5/University-Forum/Surface-Automation-V5-Issue-Recognizing-Calculator-Results-in/m-p/81451#M986 Is font smoothing/cleartype turned off on your PC as per instructions?  Also, if you are using Windows 10 there is a separate version of the intro training document with a different calc training app for you to use. Sun, 25 Feb 2018 20:06:00 GMT Denis__Dennehy 2018-02-25T20:06:00Z https://community.blueprism.com/t5/University-Forum/Surface-Automation-V5-Issue-Recognizing-Calculator-Results-in/m-p/81450#M985 I'm learning surface automation and know that there are inherit challenges to OCR, but can't find any records of this issue. I was working through the training that utilizes the Windows calculator. When attempting to read the number output from the calculator, no font can be identified. I tried running through every option of the font identification, and only a small handful of results return; however, none of these are correct, as the rendered image is not even close to what I entered. System administrators have the setting locked down, but I know that font smoothing is disabled. Has anyone else encountered this issue/ have ideas on factors that impact the rendering? Image is attached. Fri, 23 Feb 2018 03:37:00 GMT https://community.blueprism.com/t5/University-Forum/Surface-Automation-V5-Issue-Recognizing-Calculator-Results-in/m-p/81450#M985 MichaelNiemeyer 2018-02-23T03:37:00Z https://community.blueprism.com/t5/University-Forum/Surface-Automation-V5-Issue-Recognizing-Calculator-Results-in/m-p/81451#M986 Is font smoothing/cleartype turned off on your PC as per instructions?  Also, if you are using Windows 10 there is a separate version of the intro training document with a different calc training app for you to use. Sun, 25 Feb 2018 20:06:00 GMT https://community.blueprism.com/t5/University-Forum/Surface-Automation-V5-Issue-Recognizing-Calculator-Results-in/m-p/81451#M986 Denis__Dennehy 2018-02-25T20:06:00Z https://community.blueprism.com/t5/University-Forum/Surface-Automation-V5-Issue-Recognizing-Calculator-Results-in/m-p/81452#M987 My mistake, I realize I missed a few key details-yes, I've disabled font smoothing. I'm logging into Blue Prism on Win2K8(R2) from my Windows 7 computer. Tue, 27 Feb 2018 02:06:00 GMT https://community.blueprism.com/t5/University-Forum/Surface-Automation-V5-Issue-Recognizing-Calculator-Results-in/m-p/81452#M987 MichaelNiemeyer 2018-02-27T02:06:00Z