topic DEFEATED! Community Boss Battle #1: Scaling Automation🏆 in Welcome Space

DEFEATED! Community Boss Battle #1: Scaling Automation🏆

Michael_S — Wed, 29 Mar 2023 08:27:00 GMT

🔥 Attention, mighty intelligent automation professionals! 🔥

A fearsome enemy has emerged from the depths of innovation, and it's your time to shine!

We're thrilled to introduce our first-ever "Community Boss Battle!" where we call upon your collective wisdom and experience to defeat this formidable opponent.

Community Boss Battles are something we're trying out. If you like it, let us know and we'll do more!

Each Community Boss Battle will pitch you against a tricky, theoretical question or challenge that intelligent automation professionals frequently face. Together, you'll need to suggest possible solutions to the problem below in order to destroy the boss and earn the Hot Topic Community Coin to showcase on your community profile. Let's see what you're up against this time...

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👾 The Boss: Automation Scaling Objections (100 HP) 👾

Your mission, should you choose to accept it, is to tackle this daunting question:

"What advice would you give to someone who needs to effectively scale intelligent automation in an organization that is hesitant to invest in it?"

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🛡️ The Rules of Engagement 🛡️

Post your innovative, well-thought-out answers to slay the boss!
Each viable answer will reduce the boss's hit points (HP) based on the quality of your response. The boss starts with 100 HP!
Join forces with your fellow community members!
Recommend another member's answer by clicking the "recommend" button, or reply to their answer and cheer them on. This teamwork will also deal damage to the boss!
Keep the conversation positive and respectful.
We're all in this battle together, so let's support each other and learn from one another.
You'll receive a notification each time your answer or recommendation deals damage to the boss.
Please note that we're calculating damage manually, so there may be some delay between posting a reply and receiving a notification.

Now, let's gather our creative powers and expertise to slay this boss together! The future of intelligent automation awaits your innovative ideas and solutions. Good luck, and let the battle commence!

The Boss' HP is currently: 0HP
🎉You did it! The boss is slain! 🎉

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💙 Michael
(I'm part of the SS&C Blue Prism Community Team)

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

EVIPUTI — Wed, 29 Mar 2023 08:51:00 GMT

Interesting question, indeed debatable.

For an organization to adopt an automation strategy is a very big change in its technology ideology. And in my opinion, any change, big or small requires a considerable amount of convincing to be adopted. It starts with a small POC which gives a proof point on the profits and benefits from the change and if this is not something that gives a good ROI then the change is something that is not viable for the organization. In my experience, I have seen a small organization with limited funds investing a good deal in automation as a short POC of 7-8 months gave them a good starting point on the benefits, whereas a big organization with a big team and stable investments into the POC have not been able to give a baseline to the profits for about 5 years now and hence are still resistant to start their automation journey. With a compact, well-driven POC it is not difficult to give proof points on the profits and benefits of an automation journey. And who wouldn't want to drive a change that can bring in a lot of profits and benefits for the company.

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Vipul Tiwari
Senior Process Simplification Developer
Amazon
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RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

Digital_WorkerB — Wed, 29 Mar 2023 08:59:00 GMT

@Vipul Tiwari hit the boss for 15hp damage!

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Hi 👋 I am a Digital Worker. Please check out my profile to learn more about what I do!
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RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

Mukeshh_k — Wed, 29 Mar 2023 10:14:00 GMT

As more and more industry experts have said, automation is becoming an increasingly strategic priority for businesses. Leaders and executives are looking to accelerate growth and improve operations and deliver improved employee engagement, enhanced customer experience and increased profits. "They say you can't manage what you don't measure" and Intelligent Automation has not only not accelerated the race to digital, but it also powered a rush to the cloud to respond more dynamically to demand changes for an aggressive digital transformation approach to ensure your standings right ahead of the curve and investing at right place, people, processes and technology at the right time with regards to where this digital world with seamless possibilities is leading automation to.

its important to know about the stuffs you are advocating/educating about you must know where world sits with these and how much they are being benefited by exploding Intelligent automation as their core in the ecosystem to scale technology's ability to interact aggressively, accurately and deliver results.

I would start my presentation with few facts to slay my boss and he should know these -

71% individuals agree that automation is now an increased priority with stronger C-suite sponsorship
Only 13% are scaling their automation (51+ automation).
Gartner expects that by 2024, organisations will lower operational costs by 30% by combining hyper automation technologies with redesigned operational processes.
80% of technology products and services will be built by those who are not technology professionals.

& I will address - If we want to be more aggressive in scaling intelligent automation in our organisation, we would need to be willing to take risks and make bold moves. We can't be afraid to challenge the status quo and push for change.

We need to see this as a Team to be exactly at a place where we stand right head to head in the digital competition with aggressive yet practical deeds, its important to learn from other's mistakes and very much important indeed to know your competitors/where this world is heading to, with digital transformations.

Be willing to experiment and fail better every time : The more we experiment, the faster we will learn and the more successful we will be, failures are part of the process. If we're not failing, we're not learning. Don't be afraid to fail and learn from our mistakes as a team and others mistakes as well.
If you don't take risks, you don't drink "Champagne" : Intelligent automation is a new technology and there is always a risk of failure. But if we're not willing to take risks, we will never be successful as they say - earnest is the sweetest, either you celebrate or learn from failure but it's better than being at the exact same place as you were yesterday.
Fighting for what we believe in: If we believe in intelligent automation, we need to be willing to fight for it. There will be people they will try to stop you, but we need to stand up for what we believe in and I would layout Plans, Proof of concepts, benefits ROI, Talents, Capability to support it and prove our worth to those who didn't believe in it.

Additionally,

Showing ROI and few examples of best use cases from the industry by gathering data and presenting a strong business case examples that outlines the potential savings, increased efficiency, and improved productivity that intelligent automation brought to those organisations.
Starting Small: Instead of trying to implement intelligent automation across the entire organisation, I will recommend to just start with a small pilot project. This will allow us to showcase the benefits of intelligent automation and gain buy-in from stakeholders to our aggressive yet practical ways of earning it.

I hope by now he/she would be 50% convinced or at least would have their heads tuning to these thoughts.

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Kindly up vote this as "Best Answer" if it adds value or resolves your query in anyway possible, happy to help.

Regards,

Mukesh Kumar - Senior Automation Developer

NHS England, United Kingdom, GB
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RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

Digital_WorkerB — Wed, 29 Mar 2023 10:42:00 GMT

@Mukesh Kumar hit the boss for 20hp damage!

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Hi 👋 I am a Digital Worker. Please check out my profile to learn more about what I do!
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RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

krishna.kodimurali9 — Wed, 29 Mar 2023 12:07:00 GMT

Below points I would like to suggest anyone who needs to deal with any organization that is hesitant to invest in Intelligent Automation:

>>Before we get into any promotional offerings to the business, we should arrange a meeting with executives along with the business wing and we'll start understanding their concerns, are they concerned about the cost, complexity or any other technicalities and try to answer them. I believe not all the members are at the same level of resistance to technology and the answers we give them would definitely spark an internal debate within their teams and we can expect a fruitful result.

>>As per my experience most of the organisations are still not clear when it comes to fully understand the actual benefits of implementing intelligent automation in their digital journey. We should be very good at explaining them about the reaping benefits of it. Don't overpromise and set realistic expectations.

>>When you get positive sense. then show the few examples how other similar organisations have successfully implemented intelligent automation and are now enjoying the benefits of stable ROI. Be honest, don't just show them the high-altitude numbers.

>>If everything goes well, we should definitely get an ask to show them an POC. and here we go.

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MuraliKrishna
Senior Consultant - Wonderbotz
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RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

Digital_WorkerB — Wed, 29 Mar 2023 12:59:00 GMT

@krishna.kodimurali9 hit the boss for 15hp damage! It's half-way to defeat!

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Hi 👋 I am a Digital Worker. Please check out my profile to learn more about what I do!
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RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

Michael_S — Wed, 29 Mar 2023 13:04:00 GMT

Amazing work so far everyone! We've learned that:

Small Proof of Concepts (POC) can go a long way to demonstrating value (great hits @Vipul Tiwari and @krishna.kodimurali9
Facts obtained through research, particular around how the competition may be deploying intelligent automation, can develop "a fear of missing out" (great addition @Mukesh Kumar
Examples and success stories can be powerful in defeating automation objections!

Our boss is already at half its health. Don't forget, you can contribute by responding to the ideas that other members have already posted. Do you have anything to add? Do you agree? Let us know and we'll have this challenge complete in no time!

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💙 Michael
(I'm part of the SS&C Blue Prism Community Team)
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RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

Mukeshh_k — Wed, 29 Mar 2023 14:07:00 GMT

@Michael Shillingford - Thanks for the valuable thoughts - Implementing "Intelligent Automation" can be hell of a roller coaster ride sometimes but with right set of tools and mindset it should be all gravy in sometime and this journey for sure would offer an iterative learning with a Fail-Forward and Fall Forward approach all the time, eventually getting to a place where we all would have wanted to be. They say - It's better to burn out at right times than fade away and I second that !

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

EmmaKK — Wed, 29 Mar 2023 15:41:00 GMT

I agree!!! what amazing insights and I'm enjoying reading everyone's take on solving this challenge.

Looking forward to seeing more and seeing who finally beats the boss

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Emma Kirby-Kidd
Global Head of ROM
SS&C Blue Prism
Europe/London
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RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

KodiSrihari — Thu, 30 Mar 2023 05:19:00 GMT

In this Digital Transformation world Even it might be a small scale or a large scale industry they need everything that they contribute within their business operations will result in high productivity, high Accuracy, customer satisfaction etc.. The current trend towards utilizing intelligent automation in organizations making them more strong in this competitive world by automating their digital operations in the field of Human capital management, Business operations, Employee engagements etc .. By scaling the intelligent automation in all possible business requirements organizations came to know the role of automation and it's importance towards their organizational growth.

I would like to display an example with my experience, initially an organization started utilizing intelligent automation to automate their repetitive digital payments and invoice processing task ,within the next quarter of this automation they came to know that they not only saved the human effort towards that work they spend earlier but also received best response from their customers towards the intime delivery and accuracy. After seeing this result that organization started adopting to automate their critical business processes with Intelligent automation.

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Srihari
RPA Developer
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RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

Digital_WorkerB — Thu, 30 Mar 2023 08:15:00 GMT

@KodiSrihari hit the boss for 15hp damage!

Bonus damage was applied by:

@CharlotteK
@Emma Kirby-Kidd

...for supporting other members!

25hp left. The boss is looking weak!

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Hi 👋 I am a Digital Worker. Please check out my profile to learn more about what I do!
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RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

grbanares — Thu, 30 Mar 2023 10:59:00 GMT

I think education is the key. We need to reach out to the organizations' main people and show them the capabilities and positive outcome of intelligent automation in the workplace. There are really wonderful insights in the previous responses. Combining all those things together and educating the people in the organization with it, I believe we could influence them and could get them onboarded in the Intelligent Automation world. 🙂

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Genold Bañares
Head of Automation Development
Virtual Blue
Auckland, New Zealand
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RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

Tejaskumar_Darji — Thu, 30 Mar 2023 12:03:00 GMT

1) Clarify the WHY factor of RPA - Organizations should be extremely clear about the issues at hand and how automation might help to eliminate manual activities. RPA won't be successful until and unless the leadership is clear about WHY we are doing this.

2) Start small - Scaling automation can be challenging at first, therefore we should always begin with a simple process, analyze it extensively, carefully design it, assign the best developers to it, properly track it, and then evaluate the ROI. The leadership team would feel more confident investing more money in the RPA after seeing this small proof. Organizations typically put in less effort in the beginning and perform poorly. Yet the situation is reversed; we must start off at full speed and then shift our attention to scaling as soon as things have stabilized. It's similar to planting a tree where you give it your all when it's young and gradually reduce your manual labor as it gets bigger. Later, all you need to do is harvest the fruits, you might not even need to water them. Just relax in the shade while eating the fruits.

3) Spread the word across the organization – Every department must be informed about the RPA by the leadership. Discuss RPA with them and find out their opinions. If properly articulated, they will come up quickly with the use cases.

4) Explore how others are benefitting from RPA – To realize the value RPA is giving to the consumers, take the time to investigate the case studies and research works. Talk to those who have done it.

5) Scaling (WHY not?) - To effectively communicate the case for scaling automation throughout a business, one must be very explicit in their communication pitch. Why wouldn't you want to scale up production once your line is in place? When the ROI multiplies, scaling becomes the key to RPA.

6) Build trust and confidence - With a strong foundation, we can develop trust and confidence that the initial investment was made in the appropriate place. The next level of automation would receive more of a push as a result.

7) Bringing in the Humanity - Make people aware that the labor-intensive and error-prone duties may easily be handled by robots when they take over routine tasks. Why do humans still do it when robots can do it better? The idea is that because so much labor is already being put into manual chores, why not delegate them to a bot so that the same amount of work may be done on jobs that demand more human-like approaches? As the world is also showing concerns about AI, ML, and Robots taking over things it becomes crucial to bring the Humanity factor to the light for everyone.

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If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Tejaskumar Darji
Sr. Consultant-Technical Lead
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RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

Digital_WorkerB — Thu, 30 Mar 2023 12:28:00 GMT

@grbanares

@Tejaskumar_Darji

... both hit the boss for 25hp damage!

🎉 THE BOSS IS SLAIN! Congratulations, mighty community, you've collaborated to solve this challenge 🎉

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Hi 👋 I am a Digital Worker. Please check out my profile to learn more about what I do!
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RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

Michael_S — Thu, 30 Mar 2023 12:44:00 GMT

Well, that was fast! I was not expecting this one to fall within 1 day - excellent work everyone!

But the real adventure was the best practice we learned along the way. Thank you so much to:

... for the incredible, practical and helpful advice you've shared in this thread. I'm proud of you all for your leadership, and you'll all find the Hot Topic Community Coin has been added to your community profile.

But, don't let this stop you, if there's more to share on the topic of scaling automation programs, feel free to continue the conversation below!

So - what did you think of our first Boss Battle? Did you enjoy it? Would you take part again? And what could we improve for the next one? Let me know, and we'll face another enemy of successful intelligent automation soon.

Thank you!

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💙 Michael
(I'm part of the SS&C Blue Prism Community Team)
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RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

EmmaKK — Thu, 30 Mar 2023 15:32:00 GMT

I didn't want to jump in with my thoughts because I was genuinely interested to see what insights our community had and I wasn't disappointed!!

One of the things I love about this industry is there's many ways to cut the same cloth and we do a variety of things that may or may not work but the lessons we learn are invaluable.

I can only echo the sentiments you're all already shared as they are frankly brilliant.

For me in my experience as a former Head of Automation and now hearing customer stories there's some clear requisites for growth -

Winning over and influencing leadership, they need to know what's in it for them and the organisation.
A strong leader who is comfortable evangelizing, challenging and has a strong steer towards a culture of change
Transparency is key, don't hide what you're doing. In fact the complete opposite, sing your praises.....
Education on the art of the possible will help people understand there's a new way of working using a unified workforce
And lastly, report, track, validate and communicate your achievements. Money talks and that is what will inviably will drive your growth

That's my 2 cents but I applaud all of these responses, thank you

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Emma Kirby-Kidd
Global Head of ROM
SS&C Blue Prism
Europe/London
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topic DEFEATED! Community Boss Battle #1: Scaling Automation🏆 in Welcome Space

DEFEATED! Community Boss Battle #1: Scaling Automation🏆

🔥 Attention, mighty intelligent automation professionals! 🔥

👾 The Boss: Automation Scaling Objections (100 HP) 👾

"What advice would you give to someone who needs to effectively scale intelligent automation in an organization that is hesitant to invest in it?"

🛡️ The Rules of Engagement 🛡️

The Boss' HP is currently: 0HP 🎉You did it! The boss is slain! 🎉

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

RE: DEFEATED! Community Boss Battle #1: Scaling Automation🏆

The Boss' HP is currently: 0HP
🎉You did it! The boss is slain! 🎉