Introducing SS&C AI Chat: Secure, Governed, and Ready for the Enterprise

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Artificial intelligence has become essential to how organizations operate, but for most enterprises, public AI tools simply aren’t built for the security, compliance, and governance standards they live by. 

That’s why I’m excited to announce the launch of SS&C AI Chat. This is an enterprise-grade conversational AI platform designed to bring trusted, compliant AI directly into your organization’s day-to-day workflows, and eliminate “Shadow AI”. 

Enterprise Chat, Without the Enterprise Risk 

Unlike public consumer chat tools, SS&C AI Chat is built on the same foundation that powers our SS&C AI Gateway and AI Governance. Every message, prompt, and model response passes through the Gateway, where enterprise guardrails are applied in real time. 

• PII & PHI Redaction: Sensitive information is detected and removed automatically before 3rd party inference, ensuring data privacy compliance under GDPR and CCPA. 

• Toxicity & Restricted Topic Filters: Prompts and responses are continuously monitored to enforce company and regulatory policies. 

• Immutable Audit Logging: Every user interaction is recorded in a tamper-evident audit trail for full traceability and reporting. 

• Policy Enforcement at Runtime: Model access, retrieval sources, and routing decisions are all governed by configurable business-unit and corporate policies. 

This means your organization can finally give employees the productivity boost of generative AI without losing visibility, compliance, or control. 

Governance by Design 

SS&C AI Chat has been built to be secure and governed from the ground up. Compliance and risk teams gain access to a centralized Governance UI, where they can approve use cases, review audit logs, and define guardrail policies. Each chat session is tied to an approved business use case, ensuring that AI adoption happens within a clearly governed framework. 

This alignment with global standards such as SOC 2, GDPR/CCPA, and the EU AI Act helps enterprises demonstrate responsible AI usage to regulators, auditors, and clients. 

Human in the Loop Powered by Digital Workers 

SS&C AI Chat is designed to collaborate with Digital Workers which uses AI Chat threads to perform reasoning tasks, generate summaries, or draft communications, then route the results to a human reviewer for approval. 

This “human-in-the-loop” approach ensures that automation and AI stay compliant with enterprise policy while keeping critical decision-making under human supervision. 
It’s a perfect blend of AI efficiency and human judgment—the model does the heavy lifting, and the employee stays in control. 

Enterprise Control Meets Everyday Productivity 

Across the enterprise, teams from operations to client service to compliance can now utilize AI in a safe and confident manner. Employees are provided with a modern, intuitive chat interface that includes retrieval-based grounding and citations, while administrators have access to end-to-end governance, security, and auditability.  

A range of features, including document chat, web-enabled context, MCP tool access, and Agent chats, offer enterprise users a comprehensive set of governance-first AI tools.  

For CTOs and compliance leaders, this solution represents a new category of AI platform, one that prioritizes AI governance as a fundamental requirement rather than an afterthought.  

The Future of Responsible AI Starts Here 

With SS&C AI Chat, organizations no longer need to choose between innovation and compliance. You can now deploy AI Assistants enterprise wide with full transparency, control and alignment to your risk posture. 

This launch marks the next step in our mission to help global financial institutions, asset managers, insurers, and service providers harness AI responsibly, with trust built in at every layer.