Email - POP3/SMTP/IMAP - Send Message error in Code

[mforgach]

Dear All,

I am trying to use the VBO in subject, but I had and have several issues:

1. The DX page does not have the DLLs needed for the VBO
   1. What I did: I downloaded the DLLs from NuGet, but I was not sure about the versions, from the package - lib folder I used the DLL from the net46 folder. I am using Blue Prism 7.3. I downloaded MailKit 2.7.0, MimeKit 2.8.0, Portable.BouncyCastle 1.8.5 and System.Text.Encoding.CodePages 4.5.1. System.Memory 4.0.1.1 was in the installation folder by default. The config file has the same version mentioned.
2. Most of the errors disappeared, but now I have the following one:

   1. Description: Compiler error at line 8: 'MimeMessage': type used in a using statement must be implicitly convertible to 'System.IDisposable'

I have zero clue how to solve the second issue, AIs suggestion was to edit the code, but I am not comfortable of editing an official VBO, it should work as is I guess.

I have reached out to DX via email for the DLLs, but my ticket was closed after several weeks without getting any response.

Thank you for your help in advance!

Best,

Milán

[GeoffHirst]

Hi @mforgach 

Thank you for being a SS&C Blue Prism customer, and for using Blue Prism.

I am sorry to hear that you are having issues with this asset and apologies for your previous message not being actioned.

I will contact a colleague regarding these files and we will get them to you. I believe that the correct dlls will solve both your problems.

My colleague is in the US and I am in Scotland, as such it will be later today before I can action this for you.

Thank you for bringing this issue to our attention. It is appreciated.

regards

[mforgach]

Thank you for your quick response, I am looking forward to the DLLs.

[GeoffHirst · Accepted solution]

Hi @mforgach 

My colleague has notified me that the support file should now all be available. 

If you need further assistance with this, please come back to us.

Thank you for your patience whilst we resolved this issue. It is appreciated.

regards

[mforgach]

thank you, I have updated my DLLs, but I am still getting Compile Error for the Send Message action:

Page: Send Message
Stage: Send Message
Type: Error
Action: Validate
Description: Compiler error at line 8: 'MimeMessage': type used in a using statement must be implicitly convertible to 'System.IDisposable'
Repairable: No

do you have any idea? 🙂

I will delete and reimport the VBO just in case, will let you know the results.

Update: I deleted the VBO, downloaded the latest version (I already had that one), reimported it, I also donwloaded the Sample Process, but I still have the same Compile Error for the Send Message action.

[GeoffHirst]

Hi @mforgach 

I am sorry you are still having issues. Can we check, what is the version of the asset that you are using? The current one I think is 10.4.4 so please ensure you have this version.

I am unable to check the state of this asset due to a current administration issue, but when this is resolved I will check and see if I can replicate your issue.

regards

[mforgach]

I am using the most recent version, 10.4.4, yes. My BP version is 7.3.0. Let me know if I should share more info about my environment.

[GeoffHirst]

Hi @mforgach,

Apologies for this, until I can resolve this administration issue, I can't check this for you. As soon as it is done, I will report back.

regards

[GeoffHirst]

Hi @mforgach 

I have managed to overcome my administrator issue. Here is a screenshot of what I see in relation to Send Message.

I do not see the error you do. Which can only mean there is something different between your version of 7.3.0 and my version 7.3.1. Would you be able to try 7.3.1 in isolation somewhere, and see if that is the issue? Did the previous version of the asset, 10.4.3, work for you? If so, the only real difference between the 2 versions was a slight change to the SSL checking code, which in 10.4.4 was made simpler.

Let me know your thoughts and if necessary, I can either let you have the previous code for the send message button or you may be able to retrieve it yourself using the previous versions of the asset list.

regards

[mforgach]

TLDR: Sorry, my bad. It works now.

Longer version: Okay, I have a separate environment for a different tier, clean install, I did everything as required and it works. I went back to my DEV environment and checked if there is any difference in the list of DLLs in the installation folders, there was. The issue was that I tried to overwrite the DLLs remotely, and it didn't tell me if it was successful or not. It appears that elevated rights are needed to change the content of the folder, but that message is not popping up if the folder is opened from a remote machine.

Sorry for the inconvenience and thanks for the help!