16-09-21 09:33 PM
A number of processes are throwing the following internal error when running from the control room in our production environment. This does not occur when stepping through/over the action in the dev environment.
ERROR: Internal : Conversion from type 'DBNull' to type 'Long' is not valid.
This is occurring occasionally when the process attempts to call the built-in 'Update Status' action from the 'Work Queues' object. It does not occur every time but the logs do not seem to indicate any specific cause and I have been unable to replicate the error in testing. This has been occurring since migrating from Blue Prism version 6.5 to 6.5.1.
Has anyone encountered this issue before? Anyone found a specific cause and/or resolution?
Thanks!
17-09-21 04:50 AM
17-09-21 02:41 PM
Hi Ved,
The processes are using a hard coded text value to update the work item status.
I have not been able to replicate the error in Development or Sandbox.
Thanks,
Brad
17-09-21 03:05 PM
17-09-21 03:39 PM
26-09-21 12:55 PM
27-09-21 04:08 PM
Thanks for the suggestion Vipul but when a blank or null value is provided in the 'Item ID' field, a different error is returned:
"ERROR: Internal : Invalid item ID"
14-04-22 02:30 PM
17-06-22 01:54 PM