Duplicate emails receiving from bot account

[Mangala_Gouri]

although the bot sends email only once, we are receiving the duplicate emails in our inbox from the same bot id, what is the resolution?

[RoopkiranBevara]

Hi @Mangala_Gouri , for sending email once per day is it scheduled task?

If you are receiving the duplicate mails means, when ever bot run's by the end email notification will exist please crosscheck the code once.

Regards,

Roopkiran.

[MangalaGouri]

I checked the code and there is only one send email stage, but end users are receiving multiple emails from the bot account 

[RoopkiranBevara]

hi @MangalaGouri is it scheduled bot? or manually running in control room. Any screenshots of mailing part please share once.

[MangalaGouri]

yes it is scheduled bot

[MangalaGouri]

we have implemented the SMTP to send email, but still same issue 

[RoopkiranBevara]

Hi @MangalaGouri sorry for late response, is it possible to share some screenshots of mailing part flow & scheduler details to crosscheck. & also please try with outlook VBO instead of SMTP.

[SayeedBinAbdullah]

Hi @Mangala_Gouri 

I have came across a similar thread on community,

https://community.blueprism.com/t5/Product-Forum/OUTLOOK-VBO-Duplicate-emails/m-p/53963#M8571 

See if these settings work in your case as well.

Best Regards,
Sayeed Bin Abdullah

[MangalaGouri]

[MangalaGouri]

W ehave tried both VBO as well as SMTP, both having same issues, I have attached the code snippet, please check and let me know for any changes