15-10-19 02:39 PM
16-06-20 12:45 PM
17-06-20 12:19 PM
15-09-20 04:30 PM
Hi Eric,
I was wondering if the below scenario can be handled by Blue Prism in a smart way:
We are currently using an IT Service Management tool that end-users create tickets, when these thickets are created, I would like them to trigger an Blue Prism Process using an API that the ITSM is using (using REST, and as you're description above it's doable).
The BP Process will add the items to a specific Work Queue. When an item is added to the queue, Blue Prism will trigger a schedule (or some tasks, login, execute processes, logout) Is this possible without having a client running? Can the Blue Prism Application Server trigger a client to boot up and run the process?
15-12-20 02:27 PM
14-01-22 05:21 AM
14-01-22 01:21 PM
14-01-22 07:26 PM
14-01-22 08:34 PM
14-01-22 10:18 PM
Hello @ewilson, thank you for your help
Yes, it is all BP-BP communication, from PROD to DEV&QA. I was adding it, since I didn't knew about another way to call you one Process in DEV/QA from a running process in PROD. No specific reason
I already got the process exposed as SOAP Web Service in both DEV/QA, How am I able to make the process call them directly?
I tried going through that second way, but our Application Manager didn't loved the idea of having a schedule in DEV or QA. That's why I was searching for other ways, if the first one you commented: "just expose the processes in QA and DEV as SOAP web services and then have the PROD process call them directly." works, it will be the best approach to get there
Once again, thank you for your help Eric,