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Internal : Failed to perform step 1 in Navigate Stage 'Terminate' on page 'Close' - Not Connected

MahmodAbu_Sable
Level 2

I'm studying the Object Studio part from the Blue Prism Foundation Training , there is a problem when ever i am trying to terminate the page i launched using Notepad , it keeps telling me " Internal : Failed to perform step 1 in Navigate Stage 'Terminate' on page 'Close' - Not Connected " , how to fix this problem ?( I'm using windows 11 )

5 REPLIES 5

abhis3kh
Level 4

Hi @MahmodAbu_Sable

By the look of the error - the target application (ex: notepad) is not connected(attached) to blue prism. Make sure you attached the application - you are trying to perform actions on. 

MahmodAbu_Sable
Level 2

I know where is the problem at, i think for some reason using windows 11 effect it , because i tried on application modeller to identify the text area it couldn't identify it , i tried different application it worked perfectly , so at the end i think notepad on windows 11 isn't compatible with identify tool .  

Hello,

Another suggestion is to evaluate whether any description changes between executions in the target application when appending within the selected selectors, using wildcards can help.

Regards

Leonardo Soares RPA Developer América/Brazil

jreastjo
Level 2

Anyone else encountering this issue, there is some guidance in the training about how to turn off App Execution Aliases for Notepad which solves this issue:

For Windows 10:

1. Open Settings: Click the Start Menu (Windows icon) and select the Settings gear icon or press Windows + I on your keyboard.
2. Go to Apps > Apps & Features.
3. Scroll down and click on App Execution Aliases.
4. In the list, find Notepad and toggle it Off.

For Windows 11:

1. Open Settings: Click the Start Menu and select the Settings gear icon or press Windows + I.
2. Select Apps from the left sidebar, then click on Advanced app settings.
3. Click on App Execution Aliases.
4. Find Notepad in the list and toggle it Off.

allenc66
Level 2

In the section 5 activity sheet, it will mention this:

For Windows 10:

1. Open Settings: Click the Start Menu (Windows icon) and select the Settings gear icon or press Windows + I on your keyboard.
2. Go to Apps > Apps & Features.
3. Scroll down and click on App Execution Aliases.
4. In the list, find Notepad and toggle it Off.

For Windows 11:

1. Open Settings: Click the Start Menu and select the Settings gear icon or press Windows + I.
2. Select Apps from the left sidebar, then click on Advanced app settings.
3. Click on App Execution Aliases.
4. Find Notepad in the list and toggle it Off.

However, this is another thing you need to change. Open the Application Modeller, in the Enter the path to application executable area, the default path is C:\WINDOWS\notepad.exe  For my windows, notepad path should be C:\Windows\notepad.exe  I changed the path from capitalized WINDOWS to Windows, everything worked