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wentej
Level 3
Status: Needs More Info

In version 24.1, the View History - Service History window displays seemingly unhelpful information that requires the user to size column and scroll left and right to view columns that are important for troubleshooting.  More specifically, the columns "Job ID", "Process Step ID", and "Sub Job ID" seem to just cause clutter in this view.  If these are important data points they could be added to the Excel Export version... which interestingly they are not included currently.

A great solution would to make the columns configurable - add/subtract columns and modify the order of the columns to make researching history much easier.

1 Comment
Status changed to: Needs More Info
Karen_Hunter
Staff
Staff

In 25.1.1, we added the ability to export history to pdf - where you choose one or more of the available history tabs and then select and order from the available columns to include in that pdf package.  If you were able to use that same configuration to export to csv, would that meet your needs?