cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to install BluePrismLearning7.3.1

jiyeon_gim
Level 2

Dear BluePrism Community

I've tried to install BluePrismLearning7.3.1 but failed (in Win 10).
The error like below occurred when I tried to launch the blueprism.

BluePrism.DatabaseInstaller.DatabaseInstallerException: Unable to determine whether database exists - A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 50 - Local Database Runtime error occurred. Error occurred during LocalDB instance startup: SQL Server process failed to start.
)
at BluePrism.DatabaseInstaller.Installer.CheckDatabaseExists()
at BluePrism.AutomateAppCore.LocalDatabaseInstaller.get_DatabaseExists()
at BluePrism.AutomateAppCore.LocalDatabaseInstaller.get_UpgradeOnly()
at AutomateUI.BPApplication.Start(String[] args)

I've installed MSSQL server successfully and checked the CI too.

Please let me know if I missed something.

1 REPLY 1

You can install Microsoft SSMS management studio and cross-check if the MS SQL server and host are running fine with all permissions. It looks like BP installer cannot find the SQL server instance for some reason.