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This community covers the Blue Prism offerings for Interact (f.k.a Self-Serve).
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Hub Installation Issue
Blue Prism Hub.doc
Uploaded - 05-27-2021
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Welcome to the Interact Community!
is a collaboration platform that simplifies communication so that human workers can interact with digital workers securely, in real-time, and at scale.
Known Issues List
What is Blue Prism Interact?
Interact is a collaboration platform designed for enterprises – and the humans who work there – making them available to do other things. Interact allows Blue Prism processes to be extended into the front office and for work to be more easily collaborated on between the digital and human workforce. For more information, please visit our
Getting Started with Interact page
How much does Interact cost?
Interact is available to all Blue Prism customers with paid for support. Interact does require a license which is made available to you as part of the procurement process. There are no additional direct license costs for using Interact, however, there will be additional infrastructure to support the product. For those Blue Prism customers who don’t meet the above criteria, Interact is also available for a licensing fee.
How can I get the latest version of Interact?
Interact is available to all Blue Prism customers with paid support, or for a licensing fee. To get the latest version, please contact your Account Manager or Sales Representative.
What version of Blue Prism does Interact support?
Interact supports Blue Prism 6.4.0 or later.
Do you have a known issues list for Interact?
The known issues list for Interact can be found on our
Interact Help page
Who is Interact available to?
The majority of our customers’ use cases are ideal for using both humans and digital workers, with digital colleagues augmenting human tasks. Interact is a good fit for businesses who'd like to make that interaction smoother by providing a common standard interface for humans and digital workers to collaborate. Your business will be able quickly and seamlessly build bridges across collaboration points so that: Humans can pass work to digital workers to subsequently perform in the back office. Humans can trigger interactive collaboration with their digital worker colleagues. Businesses can also use Interact to validate business exceptions to drive higher ROI. Digital workers can also request approvals and raise exceptions with employees, if needed.
Interact makes your digital workers accessible across the enterprise for front-, middle-, or back-office needs/use cases. Blue Prism Interact is currently available to customers who have premium support, or for a licensing fee. Contact your Blue Prism sales rep for details
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