Blue Prism over VPN connections

[GavinRudling]

Good Day Team, Trust you are all doing well.

Does anyone have any suggestions or experiences with connecting to applications/Systems over VPN?
We are experiencing very slow performance even to a stage where the VM freezes to a standstill.
Currently we are using Forti-client and some on SOPHOS connect.
Depending on the process requirements, we have a few running with very large wait stages, but not all processes can afford this delay.
Any tricks will be appreciated, thank you.

Regards
Gavin


------------------------------
Gavin Rudling
Digital Consultant & Developer
Cog3nt
Africa/Johannesburg
0813906789
------------------------------

[ewilson]

Hi @GavinRudling,

To be clear, the VPN connection you're referring to is between the runtime resources and the back-end systems you're trying to automate/integrate with, correct? Have you performed an network analysis to determine what sort of latency is being encountered over the VPN connections?

Cheers,

​

------------------------------
Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
------------------------------

[GavinRudling]

Hi Eric, Thanks for your response.

Yes that is correct

We have done some tests through ping and packet traces, but I am not too clued up with network connectivity.

But thanks for the advice, I will get our infrastructure guys to have a look for me.

Kind Regards

Gavin

Gavin Rudling Advanced Hyper-Automation Engineer 081 390 6789 gavin@cog3nt.com cog3nt.com Johannesburg