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Issue while reading PDF using Read with OCR function in Surface Automation

AmruthaSivaraja
Level 4

I am using Blue Prism's Read with OCR function to extract the NRIC number from a PDF form that is system generated. Although it performs as expected in most situations, it sometimes misinterprets certain characters, such as reading "S" as "$", "I" as ")", and "O" as "0". 

Despite experimenting with different combinations of page segmentation, character whitelisting, and scaling, the issue with misinterpretation of characters persists. It would be greatly appreciated if someone could suggest alternative approaches to tackle this problem

System Generated PDF Section.
21052.png

Configuration as below.
21054.png



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Amrutha Sivarajan
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