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BPM Tips and Takeaways: Leveraging Generative AI and Automation to Transform Customer Communications

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Published on ‎28-11-24 08:31 AM by Community Team | Updated on ‎28-11-24 09:56 AM

In this exclusive webinar, discover how SS&C Global Investor and Distribution Solutions (GIDS) leveraged Business Process Management (BPM), Intelligent Automation (IA), and Generative AI to transform customer communications.  

Join Lise Roode, Senior Director, Customer Success, SS&C, Mary Elaine Javier, Senior Innovation and Solutions Engineer, SS&C and Brad Hairston, Advisory Alliance Director, SS&C Blue Prism to learn how GIDS improved efficiency, delivering customer responses 100% faster and saving 886,000+ hours annually. 

As part of SS&C, GIDS demonstrates how these technologies can optimize processes, drive operational improvements, and enhance customer experiences—proving its value both internally and for clients. 

Don’t miss the last session of our BPM Tips and Takeaways series covering the SS&C GIDS story where you can learn best practices for scaling automation within financial services and other industries, enabling continuous innovation.  

Why should you attend? 

  • Uncover how SS&C GIDS combined Blue Prism Chorus (BPM), digital workers, and Generative AI to streamline processes.
  • Hear real-world examples of how automation has drastically reduced processing time, cutting it by 100% compared to manual processes.
  • Understand the key challenges and solutions in automating customer communication workflows. 

Who should attend? 

  • CIOs/CTOs & Technology Leaders
  • Business Process Owners  
  • Automation & RPA Practitioners
  • Customer Experience Managers  
  • Innovation & Transformation Leaders 

https://event.on24.com/wcc/r/4789907/58311D372F1D08D35E55D23CAE24202A



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Start:
Tue, Dec 17, 2024 03:30 PM GMT
End:
Tue, Dec 17, 2024 04:30 PM GMT
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