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2FA Secret Key Base 32 code error

BridgetO_Neill
Level 2

Hi all,

I've used the Utility - 2FA object to produce a TOTP for my process. When I input the Secret Key from a Data Item in my process, the 2FA object produces a valid code for the authenticator. However, when I add the Secret Key into an additional property (Password type) from my Credential Locker and input this into the process, I get a Base32 character error (photo below). From what I can tell, the only issue lies with passing the Secret Key from the credential additional property into the Secret Key password data item within the process (Using a Credentials - Get Property action). I've linked the 2FA object I'm using below.

I'm aware that the Secret Key should be stored as an additional property within the Credential, however the only way its working at the moment is through a data item. I've tried the credential types General, OAuth 2.0 (Client Credentials), and OAuth 2.0 (JWT Bearer Token) with no luck.

Blue Prism Authenticator

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Blue Prism Authenticator
Support for Two-Factor Authentication (2FA) via TOTP/HOTP codes.
View this on Blueprism >

30435.png

Any help appreciated. Thanks.



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Bridget O'Neill
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1 BEST ANSWER

Best Answers

BridgetO_Neill
Level 2

Solved - reinstalled the 2FA release and is now working fine.



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Bridget O'Neill
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View answer in original post

1 REPLY 1

BridgetO_Neill
Level 2

Solved - reinstalled the 2FA release and is now working fine.



------------------------------
Bridget O'Neill
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