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Blue prism Tool view was blurred - continued

Ernest1
Level 4

Hi, 
What to do if Compatibility tab 'Change high DPI setting' is not available and Blue Prism tool view was blurred? (settings as on screenshot).
I will appreciate for help.

17246.png



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Marcin Grzelak
RPA Developer
BGK
Europe/Warsaw
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4 REPLIES 4

harish.m
MVP

Hi Marcin Grzelak,

There are other settings you can try
Please refer this thread - https://community.blueprism.com/communities/community-home/digestviewer/viewthread?GroupId=145&MessageKey=14f7b5c4-4aab-49a6-8bbc-7715eeb8d0f8&CommunityKey=3743dbaa-6766-4a4d-b7ed-9a98b6b1dd01&tab=dig...



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If I answered your query. Please mark it as the "Best Answer"

Harish M
Lead developer
America/New_York TX
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If I answered your query. Please mark it as the Best Answer

Harish Mogulluri

Hi Harish,
thank you for sugestion, but as you see on the screen above, it not exist this:
- On the Compatibility tab select Change high DPI settings
- In the pop-up, check the option Override high DPI scaling behavior.
- In the drop-down select System

What can I do?



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Marcin Grzelak
RPA Developer
BGK
Europe/Warsaw
------------------------------

If nothing is helping I would recommend raising a BP support ticket.

Support ticket URL - https://support.blueprism.com/

 

Blue Prism Global Customer Support Email - support@blueprism.com



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If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Tejaskumar Darji
Sr. Consultant-Technical Lead
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Hi Marcin Grzelak,

Did you get chance to try the other ways mentioned in this thread?
https://community.blueprism.com/communities/community-home/digestviewer/viewthread?GroupId=145&MessageKey=14f7b5c4-4aab-49a6-8bbc-7715eeb8d0f8&CommunityKey=3743dbaa-6766-4a4d-b7ed-9a98b6b1dd01&tab=dig...



------------------------------
-----------------------
If I answered your query. Please mark it as the "Best Answer"

Harish M
Lead developer
America/New_York TX
------------------------------
-----------------------
If I answered your query. Please mark it as the Best Answer

Harish Mogulluri