Freeze when open action Blueprism

[EDIEDI]

I am currently working with Blueprism 7.0.1

Every time i am trying to create a process using action Blueprism freeze for several seconds I've trying the followin solution : 

1. Restart my computer

2. Restart Blueprism Database

3. Repare Blueprism

4. Reinstall Blueprism
   
   

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EDI EDI
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[ewilson]

Hi @EDIEDI,

Id recommend opening a ticket with support. Below are some questions they may ask.

Do you have some sort of virus scanning software that might be at play here (i.e. scanning different executables and libraries as they are loaded into memory)?​

Does this happen every time you open Process Studio or just for the first process? What about Object Studio? Does it experience the same behavior?

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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[EDIEDI]

@ewilson
Thank you for your quick replay
For the first point i will verify the security software
And for the second point Yes it's happening with Object Studio even if there's only one process and happening with Action ​

Cheers

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