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Processes in Schedules - Exception encountered!

stefan.hansen
Level 4

‎03-12-18 02:55 PM

Hi. We are currently experiencing a issue where our processes is making an error when run through the Scheduler. We do a login with the login agent first, which I have made sure is working. Then the process is supposted to start, but the only thing we get is the error I have attached. "Exception encountered!"   The version we are running is: 6.3.2.8430 MS .NET version: 4.7   Anyone have any suggestions?
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2 REPLIES 2

david.l.morris
Level 14

‎04-12-18 11:38 PM

Is the task that is logging in with Login Agent in the same Schedule as the process that is supposed to start? If so, do you have a sufficient wait time (1-3 minutes maybe) between the first task (Login Agent RR) and the second task (Blue Prism RR)?
Dave Morris 3Ci at Southern Company Atlanta, GA
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stefan.hansen
Level 4

‎11-12-18 12:14 PM

Hey David. That was the issue! Someone had removed that wait stage we have on the Login process. We thought it was easier to just add a wait stage to the login process rather then set up wait time in the schedules.   Thanks for the help.
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