Region mode does not identify element correctly

[Anonymous]

Hi,
While practising surface automation, I have encountered a problem with region mode. Region mode cannot identify the element properly. How can I resolve this issue?

Windows 10 
Blue Prism 7.1.2

Screen settings:
125%
1920*1200

Regards,
Ekram

[HongJooChoi]

Hi @Ekram Shihab 


Please set the region similar to the below when spying a button.

It would be safer to set the Location Mode to "Coordinates".
, and Make the window forward before pressing it.



Hope it works.


Regards

[Mukeshh_k]

Hi Ekram Shihab  - Have you tried following the Blue Prism surface automation Technique guide as suggested in the below thread ? (https://community.blueprism.com/question/region-mode-does-not-identify-element-correctly-1#00ab9811-05eb-445e-b1dc-0187a64241dc)

Regards,
Mukesh

[Anonymous]

Hi,
Sorry for the late reply. I have found the issue. The issue was with screen settings. When I set up as 100%, it works perfectly. @HongJooChoi and @Mukesh Kumar for the information.