Help
GloriaRincon
Level 2
since ‎28-09-22
‎18-03-24

User Statistics

  • 4 Posts
  • 0 Answers
  • 0 Likes given
  • 0 Likes received

User Activity

How can we free up the RAM used by Decipher?

13-04-23
We are seeing Decipher using a lot of RAM even when there is no load running on the window.Our system has a 16GB of RAM Memory. It has 13 GB in use, it does not allow access and it gives us errors in Data and Class Verification.

Is there a way to disable training for verifying users?

13-04-23
We have trained a document, it was perfect, but some end users have touched the field and now it does not take it well.

Error loading statistics. Please check the database connection string.

11-10-22
Hello,When I access Decipher IDP and when I enter the Reports section, I can not see anything and a message appears that says:"Error loading statistics. Please check the database connection string."I have been following the practices listed at https:...