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meganlair
Level 4
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06-11-23
04:23 PM
Status:
Reviewed
We would like the Chorus code to be updated to evaluation a user's vacation status when assignment is defined as the process level.
We have several process steps that assign to AWD processors via the assignment tab in the process design. We've noticed that when a user is set to Vacation status with a forwarding queue, system assignment ignores that setting. If we manually assign an item, it forwards to the expected user. The system assigns to the original user who is in Vacation status.
CS0001448
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