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[サポート資料]サポートの説明資料を更新しました(2026年11月版)

みなさん、こんにちは!カスタマーサクセス担当の長谷川です。サポートに関する説明資料を更新しました。本資料では、サポートプログラムの概要効果的なチケット起票のポイント優先度の考え方コミュニティやナレッジベースなどの便利なリンクなどをまとめています。「どの優先度で問い合わせるべきか」(P7)、「どのような情報を書けばスムーズに調査してもらえるか」(P12)、といった点は特に実務でよくご参照いただく内容ですので、サポートご利用時にはぜひ一度、ご参照ください。

Python Code Stage Execution is taking lot of time

Hi Team,we have started using python in Blueprism 7.5 and python code stages is taking lot of time to execute and come out of code stages.do we have to do anything to make this fast or this is normal that python always take long time to execute ? or ...

Query on technical Architect Certification

Hello,I was navigating through the Tech Architect Certification portal and noticed that the learning materials are currently available as document links, which is helpful.I wanted to check if there are any plans to provide a structured training cours...

Neel1 by • MVP
  • 318 Views
  • 5 replies
  • 2 likes

Resolved! Governance on Connectors available on work HQ

hi @ewilson  - I have few queries regarding governance on connector available on Work HQ. i tried to get answer via connector changelog as well  https://documentation.blueprism.com/workhq/en-us/release-notes/connectors-changelog.htm?tocpath=Releases%...

Neel1_0-1793115926291.png
Neel1 by • MVP
  • 104 Views
  • 3 replies
  • 2 likes

✨Coming to Blue Prism University This Month

Already completed our WorkHQ courses? It may be time for a refresher. We're releasing updated versions of two popular WorkHQ courses that incorporate some of the latest platform enhancements and capabilities. Blue Prism WorkHQ: Integrating Human-in-t...

Testing an AI Agent in WorkHQ produces streaming error

Hi TeamI created an AI agent in WorkHQ using the Haiku 5.5 model with a simple instruction, but when I tested it, I encountered the following error. Could this be related to my tenant configuration?streaming error: streaming inference failed: bedrock...

✨How Could RAG Transform the Way You Work?

 AI has enormous potential, but its real value lies in solving everyday business challenges. Discover how Retrieval-Augmented Generation (RAG) can bring enterprise knowledge into AI-powered automation through our industry-specific courses on SS&C AI ...

Provide access to authentication data

We currently lack visibility into authentication activity occurring at the public endpoint (ssnc.cloud). If authentication behavior changes (e.g., local authentication is enabled or redirect workflows fail), unauthorized or anomalous authentication a...

Social Warrior Challenge Results

Hello Social Warriors!It's officially the end of the first ever Social Warrior Challenge. Thank you all so much for participating. We've loved to read your posts across a variety of topics and platforms.Below are the overall winners, congratulations!...

【連載】海外事例に学ぶ「WorkHQが真価を発揮する現場」(第0回|RPAとAIエージェントの関係性)

みなさん、こんにちは!カスタマーサクセス担当の長谷川です。本日は新連載のお知らせです。これまで、このコミュニティでは昨今のホットワードである「生成AI」と、先日発表した次世代型の自動化製品「WorkHQ」のお話をさせていただきました。▼これまでのハイライト1. WorkHQ登場前夜:RPAだけでは捉えきれなくなってきた業務の変化とは?2. WorkHQ登場前夜:「RPA or AI」ではなく、「RPA&AI」という考え方3. WorkHQ登場前夜:WorkHQとは?WorkHQで何ができるように...

Blue Prism Associate Developer - Software

Hello,i have completed the foundation training course, submitted my work and have been booked onto the Associate Developers course which starts on the 27th.It says on the invite received from BP University that step 2. is get IT permission to downloa...

Ashbosh by • Level 3
  • 111 Views
  • 1 replies
  • 1 likes
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