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👉You don't need a new year to make progress.

If professional development is still on your list of goals for this year, now is a great time to turn intention into achievement. Earning a Blue Prism certification is a tangible way to invest in your skills and demonstrate your expertise.A few month...

✨Pop Quiz - Email AI

Emails often contain the information needed to start a business process.Our new Blue Prism®: Email AI course explores how AI can analyse incoming emails, extract key business data, support intelligent routing, and automate downstream processes within...

JUMP / SKIP Stage Button in studio

Hello Team,I would like to suggest a small enhancement to the debugging experience in Studio.During debugging, when using Step or Step Over, there are situations where a developer may want to skip the execution of a specific stage and continue from t...

【連載】海外事例に学ぶ「WorkHQが真価を発揮する現場」 (第一回|書類の山 × OCRの壁)

第1回|【書類の山 × OCRの壁】たまった未処理を、数日で解消みなさん、こんにちは!カスタマーサクセス担当の長谷川です。前回(第0回)は、AIエージェントとRPAは「置き換え」ではなく“役割分担”だ、という土台についてお話をしました。今回からは、いよいよ具体的な事例です。▼これまでのハイライト1. 第0回|RPAとAIエージェントの関係性1本目のテーマは、大量の書類 × 従来OCRの限界——「書式がバラバラで、OCRにかけても結局読めない」という"壁"についてです。 舞台は海外のとある金融機関...

Include Work Queue Pausing/Unpausing in Audit Logs

A question that always comes up from our Control Room operators is "Who's paused Queue xyz?"  Why isn't this something which is written to the Audit Log?  Would it be possible to add this to the Audit Log, or even allow us to configure what gets writ...

UX Builder Dropdown Type-to-Filter

In Classic Chorus forms, users can begin typing one or more characters while a dropdown is selected to quickly narrow or jump to matching values. For example, typing “T” would take the user to values beginning with “T.” This functionality is not cons...

New API/SOAP Function - Get Security Groups for User

In the API/SOAP functions for managing Chorus there is currently no way to access a list of Security Groups that a specific user belongs to - this function would be extremely useful for us as we are implementing a SOAP-based interface between Sailpoi...

tSpratt by • Level 4
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Chorus Content Viewer

The Chorus Content Viewer can open sources in the file's native format, such as XLS when configured.  The request is, the name of the opened file is the OBJECT ID, instead of the file name.  This is also true for the 'save as' function.  The ask to h...

Python Code Stage Execution is taking lot of time

Hi Team,we have started using python in Blueprism 7.5 and python code stages is taking lot of time to execute and come out of code stages.do we have to do anything to make this fast or this is normal that python always take long time to execute ? or ...

Making Content Viewer configurable

Currently HTML CV have a maximum of 15 sources opening at once and it will open the first 15 attachments.Can this be made configurable as follows?Option to choose Oldest or Newest sources to be openedOption to open by sources typesConfigurable at use...

lucydy by • Staff
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  • 8 likes

[サポート資料]サポートの説明資料を更新しました(2026年11月版)

みなさん、こんにちは!カスタマーサクセス担当の長谷川です。サポートに関する説明資料を更新しました。本資料では、サポートプログラムの概要効果的なチケット起票のポイント優先度の考え方コミュニティやナレッジベースなどの便利なリンクなどをまとめています。「どの優先度で問い合わせるべきか」(P7)、「どのような情報を書けばスムーズに調査してもらえるか」(P12)、といった点は特に実務でよくご参照いただく内容ですので、サポートご利用時にはぜひ一度、ご参照ください。

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