We are Enhancing Blue Prism Support
Blue Prism is transitioning its support platform on October 14th, 2026.
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5 Useful things you can do with Automation Orchestrator
Practical ways to make your existing automation estate easier to run.
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WorkHQ is available now
WorkHQ has been live for a month now, and it's already proving to be a significant step forward in how automation, AI, and people work together. Here's everything you need to know about what it does, why it matters, and how to get started.
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Got time to help? Share your expertise with other Blue Prism automators 💙
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Community Activity
Processor Workspace Cards Should Retain Size and Placement Preference
Within Processor Workspace, users must resize and position cards each time they hit 'Get Work'. Ideally, Chorus Processor Workspace would remember preferences on card size and placement so that after this is done once, users don't need to do it agai...
Configure Actions for the 'Submit' Button and Conditionally Trigger the 'Submit Form' Action
Currently, the Submit button on UXB forms does not support configurable actions such as executing a service or invoking a custom function. This prevents developers from implementing additional business validations or pre-submission logic beyond the b...
Hub OIDC Authorization code flow
Hi,currently, Hub supports OIDC authentication, however, it supports only deprecated approach via "implicit flow". Client suggests to implement newer "Authorization code flow" which is safer from security perspective.RegardsZdenek
Allow Token URL Endpoint to be Configured as a Variable for OAuth 2.0 Client Credentials
Problem StatementCurrently, when configuring Web APIs that use OAuth 2.0 Client Credentials authentication, the Token URL (Authorization URI) endpoint cannot be configured using a variable. While other settings, such as the Base URL, support the use ...
Content Viewer--Add option to disable Thumbnail
Some user pefer to not have the thumbnail pop-up everytime a new images comes up. It would be great to add an option under the User Preference to turn the Thumbnail off at the user level and keep the setting until it's change meaning not have it turn...
HEIC Files Content Viewer
We are getting more and more HEIC files and CV doesnt' have the capability to open this files or allows the option to open in the native app. We need CV to open HEIC files to eliminate the need to add another extension and/or open the files outside o...
Allow edit to Chorus change password instruction page stating eight characters
My company increased Chorus password requirements including a minimum of 15 characters. On the change password page, our IT team was able to select/customize most of the requirements. However, I was informed that the "Must contain at least eight char...
The Best Way to Improve Blue Prism University? Hear From Learners Like You
We're committed to continually improving Blue Prism University, and your feedback plays an important role in helping us do that. Whether you've completed a course, followed a learning path, or taken a certification exam, we'd love to hear about your ...
Runtime Resource Goes Offline After Login Agent Logout – Listener Port 8181 Stops
Hi Blue Prism Community,I am facing an issue with Login Agent and Runtime Resource connectivity in my local Blue Prism infrastructure and would appreciate your guidance.Environment:I have two local laptops configured as follows:Laptop 1: Blue Prism A...
WorkHQ Code Stage to include Python
Hi Everyone, This suggestion is to add Python as a language in WorkHQ. I can see that it was in Blue Prism Enterprise so not sure why it's been removed for WorkHQ. This is a very useful language for working with data which is something you do in Work...
Data Tables - Launch Instance From List
Javascript has been created to allow an administrator to make every row that is populated in a table control, to be referenced as a hyperlink. The end user experience allows the processor to quickly launch the presented item to perform updates if ...
Resource showing as Offline in Controller
Hi,My Runtime Resource's went offline state all of a sudden in a time where no one is available.I tried 1. Restarting VM's 2. Checked login agent and app server (all are working fine) (stopped and restarted again)3. Checked connection between RR,IC a...
WorkHQ日本語版の提供開始と各種メディア掲載
みなさん、こんにちは！カスタマーサクセスの長谷川です。かねてからご紹介をしてきた「WorkHQ」ですが、2026年10月7日、日本語版リリースの記者発表を行いました。発表のテーマは「AIエージェント時代の業務改革は、なぜ止まるのか」。キーワードとして“3つの壁”を挙げています。①AIは判断できるのに、業務にうまく組み込まれていない➁APIのないシステムやファイアウォールの内側は、AIだけだと越えにくい③AIの判断は確率的で、コストも読みにくいこの3つを、統制（ガバナンス）とオーケストレーションの...
How to log a request in the Support Portal
To report an incident or request an enhancement related to a Blue Prism automated process, click Request Something , as highlighted below. The following screen is displayed: To request a change to one of the listed processes, click the appropriat...
How to view existing tickets in the Support Portal
From the Support Center Home page, click My Lists, as highlighted below. All Cases The following screen is displayed by default: This screen displays all the existing cases (tickets) raised by your company. My Cases To view only the cases (tic...
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