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  • We are Enhancing Blue Prism Support

    Blue Prism is transitioning its support platform on October 14th, 2026.

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  • 5 Useful things you can do with Automation Orchestrator

    Practical ways to make your existing automation estate easier to run.

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  • 🚀 See What's Next: Two Exclusive Product Roadmap Sessions

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  • WorkHQ is available now

    WorkHQ has been live for a month now, and it's already proving to be a significant step forward in how automation, AI, and people work together. Here's everything you need to know about what it does, why it matters, and how to get started.

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  • Got time to help? Share your expertise with other Blue Prism automators 💙

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Community Activity

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How to log a request in the Support Portal

To report an incident or request an enhancement related to a Blue Prism automated process, click Request Something, as highlighted below.  The following screen is displayed:  To request a change to one of the listed processes, click the appropriate...

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BluePrism by • Community Team
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How to view existing tickets in the Support Portal

From the Support Center Home page, click My Lists, as highlighted below.  All Cases  The following screen is displayed by default:  This screen displays all the existing cases (tickets) raised by your company.  My Cases  To view only the cases (tic...

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BluePrism by • Community Team
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How to log a ticket in the Support Portal

If you are unable to find a solution to your issue using our self-service content, please request assistance from SS&C Blue Prism Support by raising a ticket on our Support Center as follows:  1. In the Support Center Home page, click Report Issue, a...

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How to use the Knowledge Base in the Support Portal

Before raising a ticket, we generally recommend searching for an answer/solution to your query or issue in our Support Center Knowledge Base (KB). This can be accessed from the Support Center home page. The Support Center contains over 3000 knowledg...

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BluePrism by • Community Team
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How to access the Support Portal

To access the SS&C Blue Prism Support Portal (Support Center), perform the following steps:  1. Go to the Blue Prism Portal login screen - https://portal.blueprism.com.  2. Enter your username and password. 3. Click Submit. 4. Once logged into the Po...

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BluePrism by • Community Team
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Dynamic Process Execution and Parameterization

Good day,I would like to implement a solution where I can provide the name of the process to be executed and its associated parameters as input values.In the current Studio implementation, the process name can only be selected from a predefined list,...

【ご案内】新サポートチケットシステムへの移行について（2026年10月8日から10月14日へ延期されました）

みなさん、こんにちは。カスタマーサクセスの長谷川です。既にメールでもご案内をさせていただいておりますが、Blue Prismは、サポートプラットフォームの移行を予定しております。当初2026年10月8日を予定しておりましたが、移行に向けた準備をより十分に行い、お客様のサポート体験への影響を最小限に抑えるため、2026年10月14日へと延期させていただきました。日程変更によりご不便をおかけし恐縮ですが、何卒よろしくお願いいたします。当初計画からの変更内容実施日程：2026年10月8日 → 2026...

New API/SOAP Function - Get Security Groups for User

In the API/SOAP functions for managing Chorus there is currently no way to access a list of Security Groups that a specific user belongs to - this function would be extremely useful for us as we are implementing a SOAP-based interface between Sailpoi...

tSpratt by • Level 4
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UX Builder Attachment creation

Current BehaviorWhen creating attachments in UX Builder using the “Create Work Object” action on a button, the configuration only allows specifying a fixed number of attachments. This approach can become highly complex and inefficient when dealing wi...

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UXB Generate PDF FLNM File Name

When Generating a PDF for an attachment in UX Builder, the FLNM is too generic: document_2026-10-05.pdf . If a second pdf is generated and attached to the same work object; both sources FLNM are called document_2026-10-05.pdf. If a UXB Project genera...

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