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svg element

I am building a process that downloads an excel file full of data however, the download button on the Rigour page is recognised as an “svg” element type. Due tothis, Blue Prism can’t press the button required to download the file. I amunsure how to m...

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using AWS S3 VBO with proxy settings

Hello,I am trying to download files from AWS S3 using AWS S3 VBO.The environment I am using requires a proxy and a lot of proxy exceptions.However, there is no place in the S3 VBO action to set the proxy information.Is there anyone using this S3 VBO ...

sumire by Verified Partner
  • 270 Views
  • 1 replies
  • 0 likes

BP HUB 5.1.1 : Email Service Install Fail

Hi Team,We are Installing the Blue prism Hub 5.1.1.While Running the Power shell Script , In the "Installing Email Service " Section an error is occurring Installation of : -  EmailService. The Email Service Logs shows the below error:- Calling custo...

Runtime Resource goes offline after Logging Out using LA

Hello All, We have Blueprism V7 installed and configured the Login Agent. We encountered an issue 4 days ago and we've been trying to solve it with no luck. The issue is that when we trigger the logout process on the runtime resource from the control...

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Session Variables

We have several live processes currently running, all with the same session variables included: Stop After Items, Stop ASAP, and Stop After Time.   The issue we're running into is some of the processes only display these session variables to the co...

Anonymous by Not applicable
  • 1471 Views
  • 6 replies
  • 0 likes

Display settings - Scaling 175% only works partly

Hi folks,As I am currently working from my holiday address with only my laptop, I thought it would be a good idea to change the Windows display settings to scaling 175%. At home I work with a 24 inch screen, but the smaller laptop screen becomes unre...

Help! - Unable to Spy anything in Blueprism 7.3

Hi Team, I'm unable to spy anything in any mode using my Blueprism 7.3 learning edition. Facing the below error-  "There was an error during the spying operation.System.InvalidOperationException: One or more errors occurred.   at BluePrism.AMI.clsAMI...

kuhoog by Level 2
  • 1105 Views
  • 5 replies
  • 1 likes

Automatically update DB passward which set in Environment

We have a DB account for transaction report purpose, currently it is set in environment, but for security reason, the password is required to be changed in every 90 days. So that we have to manually make change in environment accordingly. Is there an...

EricLi by Level 6
  • 264 Views
  • 4 replies
  • 0 likes

Resolved! Getting Pending and Deferred Items

Greetings, All,I just recognized that I have been missing something...for years.  File this under 'I assumed it was working the way I expected.'I have a number of processes where the target application only allows a single instance of the 'parent' re...

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stepher by Level 7
  • 308 Views
  • 3 replies
  • 0 likes

Browser extension not detected

Hi,While launching a site using chrome encountering below error in Navigate stage.ERROR: System  Exception : Failed to Launch Portal: Failed to perform step 1 in Navigate Stage 'Launch' on page 'Launch' - The browser extension was not detected, pleas...

Resolved! Merge 2 big CSV Files

Hello, My robot need to download from a website a large CSV File and add all the rows from this file to an existing CSV file. Any idea if I can find an object or a code able to do that ?I tried with a C# code I found online but when I execute on Blue...

Assistance required on Decipher

Good day team, I have a client that has an issue when migrating a Decipher process from Dev to QA environments.An Error message is thrown as shown below. Please advise on how to resolve this issue, we as a team have little experience with Decipher at...

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Assistance required on Decipher Migration

Good day team, I have a client that has an issue when migrating a Decipher process from Dev to QA environments.An Error message is thrown as shown below. Please advise on how to resolve this issue, we as a team have little experience with Decipher at...

Screenshot 2025-08-26 153250.png