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Where to download all Blue Prism products.

If you're looking to download an SS&C Blue Prism product, you can find a link to the download page in this list.  Click the link, scroll down to accept the EULA and select the version you wish to download. SS&C Blue Prism Enterprise: DownloadSS&C Blu...

Michael_S by Community Team (Retired)
  • 1450 Views
  • 8 replies
  • 13 likes

NextGen - Session Logs and Queue Item Exceptions

Hi Everyone, I'm wondering how everyone views the details of a work item in the queue that marked as an exception. The challenge I'm facing is that when you view a work item in the queue, all it does is bring up the session log. If the session has 10...

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Document Intelligence Studio Azure

hey guys!I would like information on how I can connect the readings of information from Document Intelligence Studio Azure through blueprism, I looked in DX and didn't find any related objects, can anyone who uses it help me?

Jrwork by Level 7
  • 1844 Views
  • 3 replies
  • 2 likes

Blue Prism import object error

Hi Team,  I am getting an error wile importing a blue prism object (size < 400 KB) . I tried cmd commands as well and increased the timeout to 600 but still got the same error. Any suggestions on what could cause the error:Blue Prism version: v 6.9.1...

dkate by Level 2
  • 311 Views
  • 3 replies
  • 0 likes

Resolved! Blue prism HUB Installation Prod|1603 MSI error

Hi All,We have successfully installed hub on STG . But we are getting error in Prod While installing Hub  MSI files in Blue Prism  on prem ,we are getting permission error as mentioned below(Info: SFXCA: Failed to create temp directory. Error code 5)...

dipu by Level 3
  • 396 Views
  • 2 replies
  • 2 likes

Resolved! Excel - Sensitivity Label

Hi Experts,Please help me on below query!While I am trying to Save data after copying it from one Excel file to another (newly created) using MS Excel VBO actions, below popup comes.Is there any option to handle this (to set a label or cancel it) wit...

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Error creating/modifying package

We are running Blue Prism 6.10.1. When attempting to create or modify a Release/Package, we receive an Unahndled exception error. If we click Continue, we are able to bypass the error, but only Processes and Objects are able to be added to the packag...

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ctz9843 by Level 4
  • 2708 Views
  • 8 replies
  • 1 likes

Environment Variable Search Bug in 7.5 Enterprise

Dear TeamI think we have to report this , in BP 7.5 Version under Environment variables, when we search for any variable , after that we select one of the variable , edited and as soon as we clicked on OK button then its refreshing the entire environ...

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BluePrism API Application

I was trying to install Blueprism HUB and API application.I get multiple errors while installing. I wanted to know how blueprism API works.While installing hub, during the configuring authentication server. It always say connection failed. though i c...

Pradeep by Verified Partner
  • 309 Views
  • 1 replies
  • 0 likes

Managing unable to detect browser extension

We are using BP 7.1Occasionally launch fails to detect browser extension and the exception does not seem to be catch able.If weset tracking id data item to empty with calc stageissue launch setting tracking id to data itemcheck if tracking id data it...

Resolved! Launch Issue

Not every time but sometimes launch a web-based application, the home page cannot be loaded, the web page keeps as a blank page always. Until remote access this resource, the page then loaded. What about this problem? How can I get it fixed? thank!

EricLi by Level 6
  • 477 Views
  • 3 replies
  • 2 likes

Multiple/Previous Tabs Opening in Edge

Since November last year, we have started having issues where Edge reopens tabs from previously closed sessions. This is causing problems with processes being able to log into applications. We have made sure all settings in Edge are set appropriately...

ormando by Level 2
  • 1162 Views
  • 4 replies
  • 7 likes