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Listener crashes - KERNELBASE.dll

CKOMORO
Level 5
Hello,

hopefully someone has an idea.

Listener starts normal. No errors. Connection established. all fine.

During the process run listener crashes and after for sure the process as well. 
Any ideas? 🙂 

Faulting application name: Automate.exe, version: 6.7.0.20116, timestamp: 0x5e53f088
Name of the faulty module: KERNELBASE.dll, version: 10.0.17763.1518, time stamp: 0xc4258670
Exception code: 0xe0434352
Error offset: 0x001225f2
Faulting process id: 0xc94
Faulting application start time: 0x01d6ca1a3f2f7368
Faulting application path: C: \ Program Files \ Blue Prism Limited \ Blue Prism Automate \ Automate.exe
Faulting module path: C: \ WINDOWS \ System32 \ KERNELBASE.dll
Report identifier: d5a7e60f-3e1c-45ef-a6bf-7cc235663ed6
Full name of the faulty package:
Application ID relative to the failed package:


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Christoph Komorovski
Technical Architect
Daimler AG
Europe/London
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3 REPLIES 3

John__Carter
Staff
Staff
Hi Christoph - please raise a ticket so our support team can try to help you.

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John Carter
Professional Services
Blue Prism
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JesperHededam1
Level 5

Hi Christoph.

Did you find a reason for this and a solution? I think we're having the same exact issue. Our problem seems to be related to attaching to a java applet.



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Jesper Hededam
Developer
Codan
Europe/Copenhagen
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Hey you know how it is sometimes.

It never happend by doing nothing. 




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Christoph Komorovski
Digital Solution Architect
Daimler AG
Stuttgart
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