Decipher 2.4 - Services not auto starting on windows startup

[Tejaskumar_Darji]

Hi Team,

Is anyone facing service related issue in the latest Decipher 2.4?

We have installed, configured, and granted all necessary permissions, but the services are not auto-starting. When we manually start services then it starts working fine.

In the below, first service always starts fine, but the other 2 services only start when manually kicked.

In the Event Viewer, I can see this error

Any idea how to fix this service issue?

[henrynli]

Hi Tejaskumar, not sure you have taken reference to this KB: https://support.blueprism.com/en/support/solutions/articles/7000078544-in-which-order-should-i-start-the-decipher-windows-services-