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Issues Restoring Archived Data

Steve__Blake
Level 4

Having trouble restoring archived data.

Currently logged into our archive bot > System > Archiving. Switched to manual archiving. Relevant date selected but no data loads.

Manually checking the archive folder shows the data.

Any idea why the data does not show in the system archiving page?  Is it access related?

Cheers

2 REPLIES 2

expertcr
Staff
Staff

When you select the elements to recover from the Archive.

Can you share a screenshot of the elements that you select to recover?

expertcr_0-1729711982432.png

 

david.l.morris
Level 15

Are you sure that the correct path is showing when you're waiting for the archived data to load? And can you get to that folder in File Explorer from that same machine? I assume the answer to both of these is Yes, but I wanted to make sure.

Also, if it is a lot of data, it could take time to load. How long did you wait for it before giving up?

Some screenshots of what you're seeing would help.


Dave Morris, 3Ci at Southern Company