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Rest API calls made from prod process studio versus control room giving different results

a026833
Level 5

We have a process using the Utility HTTP VBO to make HTTPS POST calls to an external vendor using basic authentication. The process succeeds every time when run from the Process Studio on the Runtime Resource but fails (most times) when executed from the Control Room. The error returned on the control failures is a (502) Bad Gateway. What could be different between the 2 methods of running this? Using the same service account for both.  I have seen it work from the control room after business hours but again inconsistently. Worked one night but then all failures the next. Fails consistently during business hours.System.Net.WebException: The remote server returned an error: (502) Bad Gateway at System.Net.HttpWebRequest.GetRequestStream()

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