Blue Prism 7.3.1 – Unexpected Warnings with Web-Based Applications

[piyushkumar07]

Hello Everyone, We have been experiencing issues with web-based applications since yesterday, where Blue Prism 7.3.1 is encountering unexpected warnings while attempting to interact with application elements. The issue is occurring across multiple bots. Interestingly, when we execute the same process/stage in our lower DEV environment, it works as expected without any warnings. At this point, we are trying to determine the potential root cause, particularly whether this could be related to the Chrome version, browser integration, environment-specific configuration, or another recent change. Environment details: Blue Prism Version: 7.3.1 Chrome Version: 153.0.8010.48 and above Impact: Multiple bots interacting with web-based applications Lower DEV Environment: Working as expected Has anyone encountered a similar issue recently? If so, I would greatly appreciate any insights, troubleshooting recommendations, or potential fixes. I am also happy to discuss the issue further and share additional details if required. Thank you in advance for your support and suggestions. Best regards, Piyush

[piyushkumar07]

Yes, you are correct. I have also observed the same. For now i am trying to use another spying modes wherever possible as rolling back the chrome version is not being supported in our Org.

[sandip.patel]

Hi Piyush,

just noticed that chrome revert last update. I update chrome version on one of my resource, now its shows 152xx( earlier its 153xx and causing same issue). Now my process works perfectly fine on all resources after update Chrome version. we are using BP 7.3.1

[piyushkumar07]

Hi Sandip, i believe you are lucky or your Admin team has rolled back the updates, but for us it is upgraded to 154.xx version and it is also having the same challenges that we have seen with 153.xx

[jeffreykmc]

Was about to chime in with this too - v154 does not appear to have resolved our issues either.

[sandip.patel]

We are not rollback it. but when I updated on one of my resource it shows 152 is latest version. 

[sandip.patel]

This is my latest chrome version.

[sandip.patel]

Sorry, bit confused our admin team follow below steps( which suggested by BP)
https://support.blueprism.com/en/support/solutions/articles/7000095212

So now the group policy has "updates enabled" But it will up date to 152 if it is anything less or greater. ( This is explanation from my admin team). Hope it will helps.

[piyushkumar07]

Thank you Sandip, will check with our admin team on the same.