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BP Hangs while opening process or Action State

GaneshShenoy
Level 2

‎25-07-17 07:41 PM

HI, While opening an Action and process state in the processes, BP hangs. Have anyone seen such a behavior? Due to this once I double click or open the property of an Action state or a process state, BP just processes and the wait icon appears. My installation is on Windows 10 and SQL Server Express 2016.. Toady I noticed that it hangs while trying to print the page. I somehow think this could be a DB issue. Could it be? Please suggest. Regards Ganesh Shenoy
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4 REPLIES 4

Denis__Dennehy
Level 15

‎25-07-17 10:06 PM

I am not sure what you mean by opening a 'process state' - but I have never seen the hanging you suggest when opening an action properties or selecting to view an action in object studio.
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GaneshShenoy
Level 2

‎28-07-17 09:11 AM

I noticed that it hangs while trying to print the page as well. I somehow think this could be a DB issue? What common between Action, Process and Printing that these gets hung in my installation of BP? Any expert comments please...
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GaneshShenoy
Level 2

‎14-08-17 11:06 AM

Identified the Root Cause of the issue that started this email chain and issue fixed Root Cause: It was a printer set-up! The laptop had a default printer which was not active in the network I was on. Resolution: Changed the default printer to ""Print to PDF"" and Issue is resolved.
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GaneshShenoy
Level 2
In response to Denis__Dennehy

‎14-08-17 11:16 AM

Hi Denis, Identified the Root Cause of the issue and fixed Root Cause: It was a printer set-up! The laptop had a default printer which was not active in the network I was on. Resolution: Changed the default printer to ""Print to PDF"" and Issue is resolved.
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