Blue Prism hub 4.6 HTTP Error 502.5

[TomásSalinas]

Hola chicos,

instale blue Prism hub 4.6, pero al intentar acceder a https://authentication.local/  me muestra lo siguiente 

tienen idea de que es lo que puede estar pasando quedo atento a cualquier ayuda,

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Tomás Salinas
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[SteveBoggs · Accepted solution]

Hi Tomas,

We have a couple of Knowledge Base articles related to this scenario and associated Windows error message; have you reviewed these as a first step to see if they help prevent this issue?

• Windows error "HTTP Error 502.5 - ANCM Out-Of-Process Startup Failure" when validating a Hub/Interact installation
• Hub errors "ANCM Out-Of-Process Startup Failure" when browsing through the Hub website

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Steve Boggs
Senior Product Support Engineer
Blue Prism
Austin, TX
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[TomásSalinas]

Hola Steve,

Ahora puedo acceder a https://authentication.local/ pero ahora al ingresar a https://hub.local/ me muestra lo siguiente:

Agradezco mucho tu ayuda

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Tomás Salinas
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[SteveBoggs]

I'm glad to hear you got past the original 502.5 error. In order to investigate this new error, I would recommend looking into the Windows Event Viewer logs and the Hub logs for more information to determine the problem.

Our KB article, "How to gather logs to investigate issues with Hub and its related plugins" explains how to locate these logs for review. If you need additional assistance with this issue, I would recommend opening a ticket with us in Product Support and providing the relevant logs.

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Steve Boggs
Senior Product Support Engineer
Blue Prism
Austin, TX
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[TomásSalinas]

Steve muchas gracias por tu ayuda el error ya fue solucionado.

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Tomás Salinas
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