Could not get process defenition

[EddaBurheim]

Hi, 

When we try to open a process in process studio, we get the error message: 

Could not get process defenition

Facts about the process: 
- It is locked and we can't remove the lock
- It started happening after we imported a release of the process with the problem
- We have tried to make a new release, and new import, and get the same error. (Does this mean the problem is in the initial process which we made a release of)

Any sugestions or ideas would help 🙂 

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Edda Burheim
Senior Consultant
Avo Consulting
Europe/Oslo
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[VivekGoel]

Q1: Are both environment having same BP version?
Q2: Did you try to create an XML for the particular process and import in the second environment?
Q3: Wil it be possible for you to share a screenshot of the error?

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Vivek Goel
RPA Architect
Asia/Singapore
+6594554364
https://www.rpatools.com/
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[AdrianLaw]

@EddaBurheim Hi 

Have you already solved the problem？